HELMS credentialing system R3 expansion
Washington SDH | Board of Massage TherapyWashington- Detected
- Jul 17, 2026
- 104 days ago
- Sector
- Information Technology
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THE 30-SECOND BRIEF
The Massage Therapist and Reflexologist budget report notes that DOH’s HELMS licensing system is live, with R2 in place and R3 functionality for enforcement and scope changes planned for March 2026. Credentialing teams are still working on backlogs and efficiency, while HELMS supports online applications and renewals. This is relevant for SaaS, integration, analytics, and support vendors who can help DOH optimize workflows, reporting, and user experience as they stabilize and extend HELMS.
HELMS has already renewed over 180,000 licenses and issued 27,000 new credentials; heavy use suggests ongoing enhancement and support needs.
From the meeting
- Meeting date
- July 17, 2026
- Agency
- Washington SDH | Board of Massage Therapy
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