Help desk ticketing system beta
East Bonner County Library DistrictIdaho- Detected
- Oct 13, 2026
- 21 days ago
- Sector
- Information Technology
- Est. value
- Free account
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From the meeting
The IT manager said David had been working on a new help desk email and ticketing system that was in beta testing in September 2026. The district's previous ticketing service had started charging about $40 per month, so the in-house option was meant to replace that recurring cost. This is an implementation signal with follow-on value in setup, workflow tuning, and support.
The old service appears to have been displaced by the new process.
- Meeting date
- October 13, 2026
- Agency
- East Bonner County Library District
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