PROJECTPRE-RFP

Citywide ERP software replacement

Town of Salem
Detected
Jul 17, 2026
108 days ago
Sector
Information Technology
Est. value
Free account
Detected 108 days agoJul 17

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THE 30-SECOND BRIEF

What's planned

The FY 2027 budget includes $100,237 in the General Fund and $45,000 in Capital Improvements for upgrading the citywide ERP system that handles finance, utility billing, licensing, and permitting. Staff state the current Tyler Incode 9 PRO is outdated, lacks net metering support, and has poor vendor support. No replacement platform is named, so selection is still open. This is a live need for ERP and billing vendors to propose modern, cybersecure, utility-capable solutions and migration services.

Background

Current system is Tyler Technologies Incode 9 PRO; annual licensing for the new system was quoted at $32,660 across funds.

From the meeting

Meeting date
July 17, 2026
Agency
Town of Salem

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