Outage IVR software agreement
City of GenevaIllinois- Detected
- Oct 19, 2026
- 15 days ago
- Sector
- Information Technology
- Est. value
- Free account
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From the meeting
The council item authorized an agreement with Milsoft Utility Solutions for outage management interactive voice response software. Staff said the agreement covers pricing and service for five years, with a $16,000 setup fee and $26,400 in annual cost after initial setup. The first-year cost was described as $42,400, with implementation fees already anticipated in the fiscal year 2027 budget.
Cancellation is allowed without penalty if funds are not appropriated.
- Meeting date
- October 19, 2026
- Agency
- City of Geneva
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