Nursing assistant complaints procedure E10.02
Washington State Board of NursingWashington- Detected
- Sep 11, 2026
- 47 days ago
- Sector
- Administration & Finance
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From the meeting
The board had a new procedure for handling complaints, investigations, and decisions for nursing assistant training programs. It routes cases into HELMS, uses NAPAP review, and sets 120-day investigation and 30-day decision-letter timelines. This is an internal process change, but it points to ongoing workflow, records, and case-management needs tied to the nursing assistant transition.
- Meeting date
- September 11, 2026
- Agency
- Washington State Board of Nursing
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