InfoSend utility billing mail contract
City of KennewickWashington- Detected
- Jul 21, 2026
- 103 days ago
- Sector
- Information Technology
- Est. value
- Free account
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THE 30-SECOND BRIEF
Kennewick is executing a multi‑year professional services contract with InfoSend, up to $146,586.24, to handle printing and mailing of utility bills and notices. The move supports a new utility billing system, shifting to PDF-based files and adding archiving and records retention, with go‑live expected in Q4 2026 or Q1 2027. InfoSend replaces the current mail vendor and offers per-piece savings, creating follow‑on needs around integration, bill design, e-billing, and customer communication workflows.
Procured via cooperative piggyback on a City of Yakima contract; existing print/mail vendor remains in place until conversion is complete.
From the meeting
- Meeting date
- July 21, 2026
- Agency
- City of Kennewick
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