AI phone system for licensing calls
Idaho Division of Occupational and Professional Licenses | State of IdahoIdaho- Detected
- Oct 26, 2026
- 9 days ago
- Sector
- Information Technology
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From the meeting
At its FY 2027-2030 strategic planning stage, DOPL said it would implement a new phone system leveraging artificial intelligence (AI) capabilities to improve the licensing customer experience. The target date was July 2027. This is an open planning signal tied to a specific modernization item, and the division may still need product demos, integration, or implementation support.
- Meeting date
- October 26, 2026
- Agency
- Idaho Division of Occupational and Professional Licenses | State of Idaho
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