CONVEY911 language platform contract
Upshur CountyWest Virginia- Detected
- Jul 9, 2026
- 116 days ago
- Sector
- Public Safety
- Est. value
- Free account
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THE 30-SECOND BRIEF
The Commission approved a Language Service Agreement between CONVEY911, LLC and the Upshur County E911 Communications Center for a multilingual communication platform with transcription, translation, and human interpreter access. The service costs $150 per month, or $1,800 annually, and replaces a poorly performing incumbent solution that required placing callers on hold.
This establishes CONVEY911 as the translation provider for E911; 911 tech vendors should factor this into integration plans and competitors can track performance and renewal timing.
New agreement driven by dissatisfaction with prior translation vendor's efficiency and quality.
From the meeting
- Meeting date
- July 9, 2026
- Agency
- Upshur County
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