PROJECTPRE-RFP

Open Rewards citywide loyalty program

City of Fredericksburg
Detected
Jul 13, 2026
112 days ago
Sector
Information Technology
Est. value
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Detected 112 days agoJul 13

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THE 30-SECOND BRIEF

What's planned

Staff briefed the EDA on Open Rewards, a potential citywide digital rewards program that geofences local businesses and lets consumers earn monetary rewards via a mobile app. Setup would cost about $4,700 plus ongoing reward funds based on user volume and a 3-5% (or higher) incentive rate, and similar programs are active in Alexandria, Arlington, and Richmond. The EDA is weighing this against a student-proposed badge-based rewards concept and raised questions about marketing and possible integration into a future "Fredericksburg App." No procurement decision has been made, indicating an early-stage opportunity for loyalty app vendors, mobile platform developers, and marketing partners.

Background

Program ROI cited as 25-30x based on dollars spent versus rewards; EDA concerned about marketing the app and potential alignment with a broader Fredericksburg app strategy.

From the meeting

Meeting date
July 13, 2026
Agency
City of Fredericksburg

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