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WCCCA Tests Aurelian AI For Non-Emergency Calls

Washington County Consolidated Communications Agency
Document date
Sep 17, 2026

The 30-second brief

What it covers

WCCCA is testing Aurelian’s Ava artificial-intelligence platform for non-emergency call taking. The agency reported active testing while troubleshooting a separate phone-system audio delay.

Who holds it

AURELIAN holds this technology contract with Washington County Consolidated Communications Agency. Its other public contracts on record include work for City of Whitewater and City of Buena Park.

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Contract details

Contract type
Technology
Document date
September 17, 2026
Vendor
AURELIAN
Agency
Washington County Consolidated Communications Agency
Source document
Washington County Consolidated Communications Agency AgendaPacket Board of Commissioners Meeting 2026-09-17 (AgendaPacket)

AURELIAN's other public contracts

City of Whitewater, WisconsinWhitewater Committee Reviews 2027 Aurelian Contract · Oct 27, 2026UndisclosedCity of Whitewater, WisconsinFinance Committee to Recommend Aurelian Contract Approval · Oct 27, 2026UndisclosedCity of Whitewater, WisconsinAurelian 2027 Contract Recommended to Council · Oct 27, 2026UndisclosedCity of Whitewater, WisconsinWhitewater Considers 2027 Aurelian Services Contract · Oct 27, 2026UndisclosedCity of Buena Park, CaliforniaAurelian Approved for Police Call Automation Pilot · Sep 22, 2026All AURELIAN contractsVendor profile

More Washington County Consolidated Communications Agency contracts

SLATERCOMWCCCA Works With Slatercom On Tower Assessments · Sep 17, 2026UndisclosedMOTOROLAWCCCA Advances Motorola Radio System Upgrade · Sep 17, 2026UndisclosedMiller NashWCCCA Continues Legal Services With Miller Nash · Sep 17, 2026UndisclosedGOVWORXWCCCA Plans GovWorx Hiring Platform Transition · Sep 17, 2026UndisclosedTKWTKW Conducts WCCCA Fiscal Year 2026 Audit · Sep 17, 2026UndisclosedAll Washington County Consolidated Communications Agency activityAgency profile

Questions about this contract

Who was awarded the technology contract by Washington County Consolidated Communications Agency?

AURELIAN was awarded this technology contract by Washington County Consolidated Communications Agency, as recorded on September 17, 2026.

What type of contract is this?

This is a Technology contract, documented as a agendapacket record.

Where was this contract approved?

This contract appears in Washington County Consolidated Communications Agency AgendaPacket Board of Commissioners Meeting 2026-09-17 (AgendaPacket), dated September 17, 2026 from Washington County Consolidated Communications Agency. Civic IQ extracts contract records directly from agency meeting documents and solicitations.

What other contracts does AURELIAN hold?

AURELIAN may hold additional government contracts. View their full contract history, the agencies they serve, and total tracked spend on their Civic IQ vendor profile.

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What is Washington County Consolidated Communications Agency currently buying?

Explore Washington County Consolidated Communications Agency's vendors, signed contracts, and active RFPs on their Civic IQ agency profile.

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