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Vermont Lottery Launches Amazon Web-Based Call Center

Vermont Division of Liquor Control | State of Vermont logoVermont Division of Liquor Control | State of Vermont
Document date
May 13, 2026

The 30-second brief

What it covers

The Vermont Board of Liquor & Lottery launched an Amazon web-based call center to replace VoIP phones used in customer service. The minutes do not state the contract amount or term.

Who holds it

AMAZON holds this technology contract with Vermont Division of Liquor Control | State of Vermont. Its other public contracts on record include work for City of East Grand Rapids and Marathon ISD.

Hear about the next contract at Vermont Division of Liquor Control | State of Vermont early.

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Contract details

Contract type
Technology
Document date
May 13, 2026
Vendor
AMAZON
Agency
Vermont Division of Liquor Control | State of Vermont
Source document
Vermont Board of Liquor and Lottery Minutes May 13, 2026 (Minutes)

AMAZON's other public contracts

City of East Grand Rapids, MichiganEast Grand Rapids Purchases Supplies from Amazon · Oct 29, 2026$8.3KMarathon ISD, TexasMarathon ISD Approves Amazon Classroom Supply Purchase · Oct 28, 2026$71.9Carroll County, GeorgiaCounty Buys ADA Park Improvements From Amazon · Oct 28, 2026$864Marathon ISD, TexasMarathon ISD Pays Amazon for Dual-Credit Textbooks · Oct 28, 2026$230.7Housing Authority of the city of Haileyville, OklahomaHaileyville Considers Amazon Battery Backup Purchase · Oct 27, 2026All AMAZON contractsVendor profile

More Vermont Division of Liquor Control | State of Vermont contracts

SCIGAMESLottery Plans More Self-Service Machines from SciGames · Jun 10, 2026UndisclosedSecond ChanceVermont Lottery Finalizing Second Chance Loyalty Contract · May 13, 2026UndisclosedSCIGAMESBoard Plans Additional Lottery Vending Machines · Feb 11, 2026UndisclosedNew WestNew West Receives $741,000 for POS Systems Management · Sep 10, 2025$741K802SPIRITSWest Dover 802Spirits Store Put Out to Bid · Jul 9, 2025UndisclosedAll Vermont Division of Liquor Control | State of Vermont activityAgency profile

Questions about this contract

Who was awarded the technology contract by Vermont Division of Liquor Control | State of Vermont?

AMAZON was awarded this technology contract by Vermont Division of Liquor Control | State of Vermont, as recorded on May 13, 2026.

What type of contract is this?

This is a Technology contract, documented as a minutes record.

Where was this contract approved?

This contract appears in Vermont Board of Liquor and Lottery Minutes May 13, 2026 (Minutes), dated May 13, 2026 from Vermont Division of Liquor Control | State of Vermont. Civic IQ extracts contract records directly from agency meeting documents and solicitations.

What other contracts does AMAZON hold?

AMAZON may hold additional government contracts. View their full contract history, the agencies they serve, and total tracked spend on their Civic IQ vendor profile.

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What is Vermont Division of Liquor Control | State of Vermont currently buying?

Explore Vermont Division of Liquor Control | State of Vermont's vendors, signed contracts, and active RFPs on their Civic IQ agency profile.

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