CONTRACTAPPROVED

Town of Durham Awards Technology Contract to ZENDESK (January 2023)

Town of Durham logoTown of Durham
Disclosed value
$139,600.00 (software support/maintenance total line item)
From budget
Approved
Jan 1, 2023
Term
2023 budget appropriation

The 30-second brief

What it covers

Durham’s 2023 MIS budget includes Zendesk among vendors supported by the $139,600 Software Support/Maintenance Agreements line, enabling online support and ticketing services for Town operations.

Who holds it

ZENDESK holds this technology contract with Town of Durham. Its other public contracts on record include work for Warsaw Community Schools and Hendry County School District.

What happens next

Term as filed: 2023 budget appropriation.

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Contract details

Contract type
Technology
Amount
$139,600.00 (software support/maintenance total line item)
Document date
January 1, 2023
Term
2023 budget appropriation
Vendor
ZENDESK
Source document
town_of_durham_2023_town_council_approved_budget.pdf (Budget)

ZENDESK's other public contracts

More Town of Durham contracts

Questions about this contract

Who was awarded the technology contract by Town of Durham?

ZENDESK was awarded this technology contract by Town of Durham, as recorded on January 1, 2023. The contract value is $139,600.00 (software support/maintenance total line item).

How much is the ZENDESK contract with Town of Durham worth?

The ZENDESK contract with Town of Durham is valued at $139,600.00 (software support/maintenance total line item), covering technology work.

What type of contract is this?

This is a Technology contract, documented as a budget record, structured as a not-to-exceed (ceiling) agreement.

Where was this contract approved?

This contract appears in town_of_durham_2023_town_council_approved_budget.pdf (Budget), dated January 1, 2023 from Town of Durham. Civic IQ extracts contract records directly from agency meeting documents and solicitations.

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What other contracts does ZENDESK hold?

ZENDESK may hold additional government contracts. View their full contract history, the agencies they serve, and total tracked spend on their Civic IQ vendor profile.

What is Town of Durham currently buying?

Explore Town of Durham's vendors, signed contracts, and active RFPs on their Civic IQ agency profile.

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