Town Implements Zendesk For Resident Service Requests
Town of Chesapeake BeachCity · Chesapeake Beach, MD- Document date
- Jun 12, 2025
The 30-second brief
The Town of Chesapeake Beach has begun implementing Zendesk technologies to manage citizen inquiries across multiple channels and generate performance reports. The system is intended to streamline resident service responses and support data-driven decision-making.
ZENDESK holds this technology contract with Town of Chesapeake Beach. Its other public contracts on record include work for Warsaw Community Schools and Hendry County School District.
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Contract details
- Contract type
- Technology
- Document date
- June 12, 2025
- Vendor
- ZENDESK
- Agency
- Town of Chesapeake Beach
- Source document
- town-of-chesapeake-beach-council-public-hearing-minutes-june-12-2025_0ea.pdf (Minutes)
ZENDESK's other public contracts
More Town of Chesapeake Beach contracts
Questions about this contract
Who was awarded the technology contract by Town of Chesapeake Beach?
ZENDESK was awarded this technology contract by Town of Chesapeake Beach, as recorded on June 12, 2025.
What type of contract is this?
This is a Technology contract, documented as a minutes record.
Where was this contract approved?
This contract appears in town-of-chesapeake-beach-council-public-hearing-minutes-june-12-2025_0ea.pdf (Minutes), dated June 12, 2025 from Town of Chesapeake Beach. Civic IQ extracts contract records directly from agency meeting documents and solicitations.
What other contracts does ZENDESK hold?
ZENDESK may hold additional government contracts. View their full contract history, the agencies they serve, and total tracked spend on their Civic IQ vendor profile.
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What is Town of Chesapeake Beach currently buying?
Explore Town of Chesapeake Beach's vendors, signed contracts, and active RFPs on their Civic IQ agency profile.