CONTRACTONGOING

MPHA Continues Jira Service Management Platform

Document date: Sep 23, 2026
Term: Implemented in 2022; ongoing use

What it covers

MPHA continues using Jira Service Management to manage support issues and improve customer service. The platform provides a help center and more efficient helpdesk ticketing for staff.

Who holds it

Jira Service Management holds this technology contract with PHA in and for the city of Minneapolis. Its other public contracts on record include work for City of Alcoa and Coast Community College District Office.

What happens next

Term as filed: Implemented in 2022; ongoing use.

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Contract details

Contract type: Technology
Document date: September 23, 2026
Term: Implemented in 2022; ongoing use
Vendor: Jira Service Management
Agency: PHA in and for the city of Minneapolis
Source document: Minneapolis Public Housing Authority AgendaPacket Board Meeting 2026-09-23 (AgendaPacket)

Jira Service Management's other public contracts

PHA in and for the city of Minneapolis, MinnesotaMPHA Continues Jira Service Management Platform · Sep 23, 2026Undisclosed City of Alcoa, TennesseeAlcoa Plans Jira Service Management Asset Software Approval · Jul 14, 2026Undisclosed All Jira Service Management contractsVendor profile

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Questions about this contract

Who was awarded the technology contract by PHA in and for the city of Minneapolis?

Jira Service Management was awarded this technology contract by PHA in and for the city of Minneapolis, as recorded on September 23, 2026.

What type of contract is this?

This is a Technology contract, documented as a agendapacket record.

Where was this contract approved?

This contract appears in Minneapolis Public Housing Authority AgendaPacket Board Meeting 2026-09-23 (AgendaPacket), dated September 23, 2026 from PHA in and for the city of Minneapolis. Civic IQ extracts contract records directly from agency meeting documents and solicitations.

What other contracts does Jira Service Management hold?

Jira Service Management may hold additional government contracts. View their full contract history, the agencies they serve, and total tracked spend on their Civic IQ vendor profile.

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What is PHA in and for the city of Minneapolis currently buying?

Explore PHA in and for the city of Minneapolis's vendors, signed contracts, and active RFPs on their Civic IQ agency profile.

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