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Lane ESD Continues Freshservice ITSM System Improvements

Lane ESD logoLane ESD
Document date
May 1, 2025

The 30-second brief

What it covers

Lane ESD completed its Freshservice IT service management system rebuild and is continuing process improvements. The agency will next develop procedures and best practices for ongoing platform use.

Who holds it

FRESHSERVICE holds this technology contract with Lane ESD. Its other public contracts on record include work for Boone County and Eastern Arizona College.

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Contract details

Contract type
Technology
Document date
May 1, 2025
Vendor
FRESHSERVICE
Agency
Lane ESD
Source document
Lane ESD Report May 2025 Board Report (Report)

FRESHSERVICE's other public contracts

Boone County, IllinoisCounty Budgets $4,800 for FreshService Helpdesk · Oct 14, 2026$4.8KEastern Arizona College, ArizonaFreshservice Helpdesk Agreement Runs Through 2027 · Sep 10, 2026$99.3KBoone County, IllinoisFreshService IT Helpdesk Platform Budgeted · Aug 1, 2026$1.3KSan Diego Metropolitan Transit System, CaliforniaFreshservice Powers MTS IT Service Management · May 13, 2026UndisclosedMt San Jacinto Community College District, CaliforniaDistrict Continues FreshService Platform Governance Review · May 12, 2026UndisclosedAll FRESHSERVICE contractsVendor profile

More Lane ESD contracts

TNTPTNTP Provides Literacy Training During District Collaboration · Sep 9, 2026UndisclosedUniversity of Oregon's Ec Cares ProgramLane ESD Adjusts Budget for Oregon EC Cares Subaward · Sep 1, 2026Oregon Program Autism Training Sites & Supports (Orpats)Lane ESD Renews ORPATS Autism Training Partnership · Sep 1, 2026UndisclosedGarrett Hemann RobertsonLane ESD Designates Garrett Hemann Robertson Counsel · Sep 1, 2026UndisclosedMiller NashLane ESD Designates Miller Nash as Legal Counsel · Sep 1, 2026UndisclosedAll Lane ESD activityAgency profile

Questions about this contract

Who was awarded the technology contract by Lane ESD?

FRESHSERVICE was awarded this technology contract by Lane ESD, as recorded on May 1, 2025.

What type of contract is this?

This is a Technology contract, documented as a report record.

Where was this contract approved?

This contract appears in Lane ESD Report May 2025 Board Report (Report), dated May 1, 2025 from Lane ESD. Civic IQ extracts contract records directly from agency meeting documents and solicitations.

What other contracts does FRESHSERVICE hold?

FRESHSERVICE may hold additional government contracts. View their full contract history, the agencies they serve, and total tracked spend on their Civic IQ vendor profile.

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What is Lane ESD currently buying?

Explore Lane ESD's vendors, signed contracts, and active RFPs on their Civic IQ agency profile.

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