CONTRACTONGOING

Lane ESD Continues Freshservice ITSM Development

Lane ESD logoLane ESD
Document date
Jan 1, 2025

The 30-second brief

What it covers

Lane ESD is continuing its multiyear development of the Freshservice IT service management system, currently in year one. The project covers service management, inventory, incidents, onboarding, reporting, automation, workflows, and technology-purchase tracking.

Who holds it

FRESHSERVICE holds this technology contract with Lane ESD. Its other public contracts on record include work for Boone County and Eastern Arizona College.

What happens next

Term as filed: Multiyear development; currently in year one.

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Contract details

Contract type
Technology
Document date
January 1, 2025
Term
Multiyear development; currently in year one
Agency
Lane ESD
Source document
Lane ESD StaffReport January 2025 Board Report 2025-01-01 (StaffReport)

FRESHSERVICE's other public contracts

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Questions about this contract

Who was awarded the technology contract by Lane ESD?

FRESHSERVICE was awarded this technology contract by Lane ESD, as recorded on January 1, 2025.

What type of contract is this?

This is a Technology contract, documented as a staffreport record.

Where was this contract approved?

This contract appears in Lane ESD StaffReport January 2025 Board Report 2025-01-01 (StaffReport), dated January 1, 2025 from Lane ESD. Civic IQ extracts contract records directly from agency meeting documents and solicitations.

What other contracts does FRESHSERVICE hold?

FRESHSERVICE may hold additional government contracts. View their full contract history, the agencies they serve, and total tracked spend on their Civic IQ vendor profile.

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What is Lane ESD currently buying?

Explore Lane ESD's vendors, signed contracts, and active RFPs on their Civic IQ agency profile.

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