CONTRACTAMENDED

IEHP Extends Customer Experience Program With J.D. Power

Inland Empire Health Plan
Disclosed value
Additional $474,643; total not to exceed $857,543
From agendapacket
Document date
Oct 12, 2026
Renews
Free account

The 30-second brief

What it covers

IEHP approved a first amendment with J.D. Power for Customer Services Excellence Program services. The two-year extension runs through October 27, 2028, for an additional $474,643.

Who holds it

J.D. Power holds this consulting contract with Inland Empire Health Plan. Its other public contracts on record include work for Brown County and Warren County.

What happens next

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Contract details

Contract type
Consulting
Amount
Additional $474,643; total not to exceed $857,543
Document date
October 12, 2026
Term
October 28, 2026 – October 27, 2028; two years
Renews
On record
Source document
Inland Empire Health Plan AgendaPacket 2026-10-12 (AgendaPacket)

J.D. Power's other public contracts

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Questions about this contract

Who was awarded the consulting contract by Inland Empire Health Plan?

J.D. Power was awarded this consulting contract by Inland Empire Health Plan, as recorded on October 12, 2026. The contract value is Additional $474,643; total not to exceed $857,543.

How much is the J.D. Power contract with Inland Empire Health Plan worth?

The J.D. Power contract with Inland Empire Health Plan is valued at Additional $474,643; total not to exceed $857,543, covering consulting work.

What type of contract is this?

This is a Consulting contract, documented as a agendapacket record, structured as a not-to-exceed (ceiling) agreement.

Where was this contract approved?

This contract appears in Inland Empire Health Plan AgendaPacket 2026-10-12 (AgendaPacket), dated October 12, 2026 from Inland Empire Health Plan. Civic IQ extracts contract records directly from agency meeting documents and solicitations.

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What other contracts does J.D. Power hold?

J.D. Power may hold additional government contracts. View their full contract history, the agencies they serve, and total tracked spend on their Civic IQ vendor profile.

What is Inland Empire Health Plan currently buying?

Explore Inland Empire Health Plan's vendors, signed contracts, and active RFPs on their Civic IQ agency profile.

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