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City Continues Using Dialpad for Call Analytics

City of Seat Pleasant logoCity of Seat Pleasant
Document date
Jan 29, 2026

The 30-second brief

What it covers

The City of Seat Pleasant Public Engagement Department continued using Dialpad analytics to manage inbound calls and optimize call routing for residents. The platform supports faster responses and encourages self-service via the City’s digital channels.

Who holds it

DIALPAD holds this technology contract with City of Seat Pleasant. Its other public contracts on record include work for Pierpont Community And Technical College and City of Montgomery.

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Contract details

Contract type
Technology
Document date
January 29, 2026
Vendor
DIALPAD
Agency
City of Seat Pleasant
Source document
City of Seat Pleasant Public Engagement Department Monthly Report 2026-01-29 (Report)

DIALPAD's other public contracts

Pierpont Community And Technical College, West VirginiaDialpad Contract Phased Out for Spectrum Upgrade · May 12, 2026UndisclosedCity of Seat Pleasant, MarylandDialpad Supports Police Call Routing During Closure · Feb 27, 2026UndisclosedCity of Seat Pleasant, MarylandDialpad Supports Police Communications Continuity · Feb 1, 2026UndisclosedCity of Montgomery, MinnesotaHRA maintains Dialpad texting subscription · Dec 18, 2025Geneva Park District, IllinoisCloud Phone Services from Dialpad Funded · Dec 8, 2025UndisclosedAll DIALPAD contractsVendor profile

More City of Seat Pleasant contracts

Diligent CommunitySeat Pleasant Considers Diligent Community Platform Contract · Oct 5, 2026UndisclosedDiligent CorporationSeat Pleasant Approves Diligent Community Platform Agreement · Oct 1, 2026VERIZONVerizon Repairs Storm-Damaged Communication Lines · Oct 1, 2026UndisclosedCOMCASTComcast Repairs Storm-Damaged Communication Lines · Oct 1, 2026UndisclosedLow Impact Development CenterLow Impact Development Center Named Hub Finalist · Oct 1, 2026UndisclosedAll City of Seat Pleasant activityAgency profile

Questions about this contract

Who was awarded the technology contract by City of Seat Pleasant?

DIALPAD was awarded this technology contract by City of Seat Pleasant, as recorded on January 29, 2026.

What type of contract is this?

This is a Technology contract, documented as a report record.

Where was this contract approved?

This contract appears in City of Seat Pleasant Public Engagement Department Monthly Report 2026-01-29 (Report), dated January 29, 2026 from City of Seat Pleasant. Civic IQ extracts contract records directly from agency meeting documents and solicitations.

What other contracts does DIALPAD hold?

DIALPAD may hold additional government contracts. View their full contract history, the agencies they serve, and total tracked spend on their Civic IQ vendor profile.

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What is City of Seat Pleasant currently buying?

Explore City of Seat Pleasant's vendors, signed contracts, and active RFPs on their Civic IQ agency profile.

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