VOIP Vendor Launches Enhanced IVR Project
City of NewarkCity · Newark, DE- Document date
- Nov 20, 2020
The 30-second brief
The City met with its VOIP vendor to initiate an Enhanced IVR project to improve phone-based services. This telecommunications contract will enhance call routing and customer interactions.
VOIP holds this technology contract with City of Newark. Its other public contracts on record include work for Town of Sandown and Borough of Youngwood.
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Contract details
- Contract type
- Technology
- Document date
- November 20, 2020
- Vendor
- VOIP
- Agency
- City of Newark
- Source document
- city_managers_weekly_report_november_12_18_2020.pdf (Report)
VOIP's other public contracts
More City of Newark contracts
Questions about this contract
Who was awarded the technology contract by City of Newark?
VOIP was awarded this technology contract by City of Newark, as recorded on November 20, 2020.
What type of contract is this?
This is a Technology contract, documented as a report record.
Where was this contract approved?
This contract appears in city_managers_weekly_report_november_12_18_2020.pdf (Report), dated November 20, 2020 from City of Newark. Civic IQ extracts contract records directly from agency meeting documents and solicitations.
What other contracts does VOIP hold?
VOIP may hold additional government contracts. View their full contract history, the agencies they serve, and total tracked spend on their Civic IQ vendor profile.
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What is City of Newark currently buying?
Explore City of Newark's vendors, signed contracts, and active RFPs on their Civic IQ agency profile.