Lottery seeks ServiceNow HRSC contract with Lume

The California State Lottery is recommending approval of a new IT consulting services contract with Lume Consulting Group for ServiceNow Human Resources Service Center enhancements. The agreement would provide up to $3,500,000 over a two-year term beginning June 2025, with two optional one-year extensions, to implement 37 additional automated HR processes and related features.

Scope & details

The full contract record, as filed.

Contract amount

$3,500,000

Contract type

CONSULTING

Contract term

Two-year term beginning June 2025, with two one-year extension options

Renewal

Base term of two years starting June 2025, with two optional one-year extension periods available at the Lottery's discretion. Total potential contract duration is four years if all extensions are exercised.

Document type

Agenda

Source document

California State Lottery Commission Agenda Item ServiceNow Human Resources Service Center (HRSC) Implementation Services 2025-05-13

Related contracts

Other contracts from Lume Consulting Group.

View all →

Commission Agenda Item ServiceNow Human Resources Service Center (HRSC) Implementation Services 2026-08-25

PENDING

California State Lottery, CaliforniaAug 25, 2026

California State Lottery Commission Minutes May 13, 2025

AWARDED

California State Lottery, California$3.5 millionMay 13, 2025

California State Lottery Commission Resolution Packet 2025-05-13

APPROVED

California State Lottery, California$3,500,000May 13, 2025

California State Lottery Commission Transcript of Proceedings 2025-05-13

APPROVED

California State Lottery, California$3.5 millionMay 13, 2025

Frequently asked questions

Common questions about this contract, answered from the record.

Who was awarded the consulting contract by California State Lottery?

Lume Consulting Group was awarded this consulting contract by California State Lottery, as recorded on May 13, 2025. The contract value is $3,500,000.

How much is the Lume Consulting Group contract with California State Lottery worth?

The Lume Consulting Group contract with California State Lottery is valued at $3,500,000, covering consulting work.

What type of contract is this?

This is a Consulting contract, documented as a agenda record.

Where was this contract approved?

This contract appears in California State Lottery Commission Agenda Item ServiceNow Human Resources Service Center (HRSC) Implementation Services 2025-05-13 (Agenda), dated May 13, 2025 from California State Lottery. Civic IQ extracts contract records directly from agency meeting documents and solicitations.

What other contracts does Lume Consulting Group hold?

Lume Consulting Group may hold additional government contracts. View their full contract history, the agencies they serve, and total tracked spend on their Civic IQ vendor profile.

View Lume Consulting Group's profile

What is California State Lottery currently buying?

Explore California State Lottery's vendors, signed contracts, and active RFPs on their Civic IQ agency profile.

View California State Lottery's profile