CONTRACTPLANNED

Covered California Plans 2027 Surge Staffing Vendor

California Health Benefit Exchange | State of California logoCalifornia Health Benefit Exchange | State of California
Document date
Aug 20, 2026

The 30-second brief

What it covers

Covered California is planning to ramp up surge vendor staffing for the 2027 Open Enrollment period to enhance call center capacity and customer service. The engagement will support forecasting, scheduling, training, and operational readiness for handling increased consumer inquiries.

Who holds it

Surge Vendor holds this staffing contract with California Health Benefit Exchange | State of California.

What happens next

Term as filed: OE 2027 open enrollment period (exact dates not specified).

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Contract details

Contract type
Staffing
Document date
August 20, 2026
Term
OE 2027 open enrollment period (exact dates not specified)
Source document
Covered California Executive Director's Report 2026-08-20 (Report)

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Questions about this contract

Who was awarded the staffing contract by California Health Benefit Exchange | State of California?

Surge Vendor was awarded this staffing contract by California Health Benefit Exchange | State of California, as recorded on August 20, 2026.

What type of contract is this?

This is a Staffing contract, documented as a report record.

Where was this contract approved?

This contract appears in Covered California Executive Director's Report 2026-08-20 (Report), dated August 20, 2026 from California Health Benefit Exchange | State of California. Civic IQ extracts contract records directly from agency meeting documents and solicitations.

What other contracts does Surge Vendor hold?

Surge Vendor may hold additional government contracts. View their full contract history, the agencies they serve, and total tracked spend on their Civic IQ vendor profile.

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