CONTRACTAMENDED

County Extends Hosted Contact Center Services Contract

Alameda County logoAlameda County
Disclosed value
Increased from $1,797,118 to $2,873,862; $1,076,744 increase
From minutes
Document date
Apr 28, 2026
Term
Extended from 8/1/23 - 5/9/26 to 5/9/28
Renews
Free account

The 30-second brief

What it covers

Alameda County approved an amendment with NWN Corporation to continue hosted contact center selection and migration services. The amendment extends the contract through May 9, 2028, and raises its total value to $2,873,862.

Who holds it

Nwn Corporation holds this technology contract with Alameda County. Its other public contracts on record include work for Manassas City Public Schools and Chapel Hill-Carrboro Schools.

What happens next

The renewal date is on record. A free account shows it, with the renewals for every Alameda County contract.

Renewal date on recordLocked

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Contract details

Contract type
Technology
Amount
Increased from $1,797,118 to $2,873,862; $1,076,744 increase
Document date
April 28, 2026
Term
Extended from 8/1/23 - 5/9/26 to 5/9/28
Renews
Free account
Source document
County of Alameda Minutes Board of Supervisors Meeting April 28, 2026 (Minutes)

Nwn Corporation's other public contracts

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Questions about this contract

Who was awarded the technology contract by Alameda County?

Nwn Corporation was awarded this technology contract by Alameda County, as recorded on April 28, 2026. The contract value is Increased from $1,797,118 to $2,873,862; $1,076,744 increase.

How much is the Nwn Corporation contract with Alameda County worth?

The Nwn Corporation contract with Alameda County is valued at Increased from $1,797,118 to $2,873,862; $1,076,744 increase, covering technology work.

What type of contract is this?

This is a Technology contract, documented as a minutes record.

Where was this contract approved?

This contract appears in County of Alameda Minutes Board of Supervisors Meeting April 28, 2026 (Minutes), dated April 28, 2026 from Alameda County. Civic IQ extracts contract records directly from agency meeting documents and solicitations.

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What other contracts does Nwn Corporation hold?

Nwn Corporation may hold additional government contracts. View their full contract history, the agencies they serve, and total tracked spend on their Civic IQ vendor profile.

What is Alameda County currently buying?

Explore Alameda County's vendors, signed contracts, and active RFPs on their Civic IQ agency profile.

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