FirstEnergy Uses Ibex for Utility Smart Home Service

FirstEnergy utilizes Ibex to administer its Utility Smart Home Connections Service, directing moving customers to an Ibex-maintained site to compare and arrange internet, TV, mobile, and home security services. The arrangement is described as a vendor-run program on FirstEnergy's behalf, with Ibex responsible for the external site content.

Scope & details

The full contract record, as filed.

Contract type

OTHER

Document type

Report

Source document

firstenergy_website_information_and_service_reques.pdf

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Frequently asked questions

Common questions about this contract, answered from the record.

Who was awarded the government contract by Newburgh Heights village?

IBEX was awarded this government contract by Newburgh Heights village, as recorded on August 28, 2025.

What type of contract is this?

This is a government contract, documented as a report record.

Where was this contract approved?

This contract appears in firstenergy_website_information_and_service_reques.pdf (Report), dated August 28, 2025 from Newburgh Heights village. Civic IQ extracts contract records directly from agency meeting documents and solicitations.

What other contracts does IBEX hold?

IBEX may hold additional government contracts. View their full contract history, the agencies they serve, and total tracked spend on their Civic IQ vendor profile.

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What is Newburgh Heights village currently buying?

Explore Newburgh Heights village's vendors, signed contracts, and active RFPs on their Civic IQ agency profile.

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