Wisconsin Heights School District IT Services RFP 2026
- Due
- Feb 27, 2026
- Deadline passed
- Contract term
- 3 years
- Primary contact
- Michelle McGrath
- (608) 767-2595
The 30-second brief
Wisconsin Heights School District is seeking proposals for IT services, including IT department management, helpdesk support, and CTO-level services. The contract is for three years with annual renewals.
Turnkey IT management and support, Helpdesk up through Chief Technology Officer (CTO), 3 positions of CTO Director, Desktop Technician, And CISO, Senior engineering support for servers and network, Server, Network, Chromebook, Workstation, And hardware projects, Staffed remote helpdesk support team, Remote control software on EVERY server and workstation with MFA Connectivity, Cyber Protection Services Provided (for servers and workstations), Cybertraining and Phishing Emails for staff, Building technician and remote helpdesk
Vendor experience, Vendor history with WHSD, Vendor staff qualifications, Customer service, Vendor's experience in a school environment
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Summary
Wisconsin Heights School District is seeking proposals for IT services, including IT department management, helpdesk support, and CTO-level services. The contract is for three years with annual renewals.
EVALUATION CRITERIA
5- Vendor experience
- Vendor history with WHSD
- Vendor staff qualifications
- Customer service
- Vendor's experience in a school environment
REQUIRED DELIVERABLES
Turnkey IT management and support, Helpdesk up through Chief Technology Officer (CTO), 3 positions of CTO Director, Desktop Technician, And CISO, Senior engineering support for servers and network, Server, Network, Chromebook, Workstation, And hardware projects, Staffed remote helpdesk support team, Remote control software on EVERY server and workstation with MFA Connectivity, Cyber Protection Services Provided (for servers and workstations), Cybertraining and Phishing Emails for staff, Building technician and remote helpdesk
REQUIRED STAFFING
6- Submit to
- [email protected]
Questions about this RFP
How do I respond to this RFP from Wisconsin Heights School District?
Review the full solicitation document for submission requirements, evaluation criteria, and deadlines. The submission deadline is February 27, 2026. The solicitation specifies required deliverables that must be addressed in your response. Submissions should be delivered to: [email protected]. For questions, contact Michelle McGrath.
Can small businesses or minority-owned firms bid on this RFP?
Most government agencies, including Wisconsin Heights School District in WI, encourage participation from small businesses, minority-owned, women-owned, and disadvantaged business enterprises (MBE/WBE/DBE). Check the full solicitation for any small business participation goals.
What happens after the RFP submission deadline?
After the deadline, the issuing agency reviews all submissions against the stated evaluation criteria. This typically includes a compliance check, technical evaluation, cost analysis, and may involve oral presentations with shortlisted vendors.
Can I ask questions about this solicitation before submitting?
Yes, most solicitations allow vendors to submit questions during a designated period. The primary contact is Michelle McGrath at (608) 767-2595. Questions and answers are typically shared with all prospective bidders.
What staffing is required for this project?
This solicitation outlines specific staffing requirements. The required roles include: CTO Director, Desktop Technician, CISO, Senior engineering support, Staffed remote helpdesk support team, Building technician. Proposers should demonstrate relevant qualifications and experience for each required role.
What are the key deliverables?
The solicitation specifies the following deliverables: Turnkey IT management and support, Helpdesk up through Chief Technology Officer (CTO), 3 positions of CTO Director, Desktop Technician, And CISO, Senior engineering support for servers and network, Server, Network, Chromebook, Workstation, And hardware projects, Staffed remote helpdesk support team,. Proposals should clearly address how each deliverable will be met.
Show 4 more questions
What are the evaluation criteria for this solicitation?
This solicitation includes specific evaluation criteria that will be used to score proposals. The criteria include: "Vendor experience, Vendor history with WHSD, Vendor staff qualifications, Customer service, Vendor's experience in a school environment" Vendors should carefully align their proposals with each criterion to maximize their score.
Where can I find more RFPs from Wisconsin Heights School District?
All active and historical solicitations from Wisconsin Heights School District are tracked and searchable. As a school agency, Wisconsin Heights School District regularly publishes solicitations. Visit the agency profile to see current open bids, past contracts, vendor relationships, and decision-maker contacts.
What is the contract term for this solicitation?
The anticipated contract term is 3 years. Contract terms may include renewal options.
What documents are required to bid on this RFP?
Requirements vary by solicitation, but common documents include a technical proposal, cost/price proposal, proof of insurance, relevant certifications, past performance references, and any forms specified in the solicitation. Additionally, proposals should address staffing requirements as outlined in the solicitation. Review the full document from Wisconsin Heights School District for the complete list.