Michigan State University, East Lansing, MI·Higher Ed
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Michigan State University (MSU) is soliciting proposals for a Platform as a Service (PaaS) agreement under RFP-93244. The scope includes cloud computing services providing an on-demand environment for developing, testing, delivering, and managing communication software applications. The selected supplier will be responsible for hosting, management, operation, maintenance, and support services, including meeting specific Availability Requirements (99.95% uptime) and Service Level Agreements (SLA). Requirements include compliance with FERPA, HIPAA, PCI DSS, and ADA (WCAG 2.2) standards, as well as data security protocols like 128-bit encryption and disaster recovery planning (RPO of 24 hours, RTO of 48 hours). The contract term includes an initial period with options for three additional two-year renewals.
Availability Requirement, Support Service Level Requirement, Software Response Time, Security Compliance
Platform as a Service, Hosting, Management, Maintenance and support, Security implementation, DR plan, Service Availability Reports, Transition assistance
Schedule A (Statement of Work), Exhibit 1 to Schedule A (Pricing), Schedule B (Service Level Agreement)
Common questions about this solicitation, answered from the record.
Review the full solicitation document for submission requirements, evaluation criteria, and deadlines. The submission deadline is January 1, 2024. The solicitation specifies required deliverables that must be addressed in your response. Be sure to include all required attachments as outlined in the solicitation.
This solicitation includes specific evaluation criteria that will be used to score proposals. The criteria include: "Availability Requirement, Support Service Level Requirement, Software Response Time, Security Compliance" Vendors should carefully align their proposals with each criterion to maximize their score.
All active and historical solicitations from Michigan State University are tracked and searchable. As a higher ed agency, Michigan State University regularly publishes solicitations. Visit the agency profile to see current open bids, past contracts, vendor relationships, and decision-maker contacts.
The anticipated contract term is 2 years. Contract terms may include renewal options.
Requirements vary by solicitation, but common documents include a technical proposal, cost/price proposal, proof of insurance, relevant certifications, past performance references, and any forms specified in the solicitation. This solicitation specifically requires the following attachments: Schedule A (Statement of Work), Exhibit 1 to Schedule A (Pricing), Schedule B (Service Level Agreement). Review the full document from Michigan State University for the complete list.
Most government agencies, including Michigan State University in MI, encourage participation from small businesses, minority-owned, women-owned, and disadvantaged business enterprises (MBE/WBE/DBE). Check the full solicitation for any small business participation goals.
After the deadline, the issuing agency reviews all submissions against the stated evaluation criteria. This typically includes a compliance check, technical evaluation, cost analysis, and may involve oral presentations with shortlisted vendors.
The solicitation specifies the following deliverables: Platform as a Service, Hosting, Management, Maintenance and support, Security implementation, DR plan, Service Availability Reports, Transition assistance. Proposals should clearly address how each deliverable will be met.
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