Henry County Billing Services RFP 25-02043-A289 2024
Henry CountyCounty · Henry County, VA- Posted
- Nov 21, 2024
- Contract term
- 1 year
- Primary contact
- Matt Tatum
- (276) 634-4665
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THE 30-SECOND BRIEF
Henry County is seeking proposals from qualified firms for comprehensive and automated billing and collection system services for its Emergency Medical Services (EMS) and Fire Suppression Services. The contract will support day-to-day operations, including billing, responsible party and insurance provider management, and collection.
Comprehensive billing and collection system, Training, Technical and administrative support, Reporting, Customer service.
Company profile, References and Previous Experience, Core Service Delivery Plan, Cost
SUMMARY
Henry County is seeking proposals from qualified firms for comprehensive and automated billing and collection system services for its Emergency Medical Services (EMS) and Fire Suppression Services.
The contract will support day-to-day operations, including billing, responsible party and insurance provider management, and collection.
EVALUATION CRITERIA
4- Company profile
- References and Previous Experience
- Core Service Delivery Plan
- Cost
REQUIRED DELIVERABLES
5- Comprehensive billing and collection system
- Training
- Technical and administrative support
- Reporting
- Customer service
REQUIRED ATTACHMENTS
3- Proposal Requirements and Non-Collusion Statement
- SCC Registration Form
- Subcontractor Information
- Duration
- 60 months
- Scope location
- Henry County, Virginia
Questions about this RFP
How do I respond to this RFP from Henry County?
Review the full solicitation document for submission requirements, evaluation criteria, and deadlines. The solicitation specifies required deliverables that must be addressed in your response. Be sure to include all required attachments as outlined in the solicitation. For questions, contact Matt Tatum.
Can small businesses or minority-owned firms bid on this RFP?
Most government agencies, including Henry County in VA, encourage participation from small businesses, minority-owned, women-owned, and disadvantaged business enterprises (MBE/WBE/DBE). Check the full solicitation for any small business participation goals.
What happens after the RFP submission deadline?
After the deadline, the issuing agency reviews all submissions against the stated evaluation criteria. This typically includes a compliance check, technical evaluation, cost analysis, and may involve oral presentations with shortlisted vendors.
Can I ask questions about this solicitation before submitting?
Yes, most solicitations allow vendors to submit questions during a designated period. The primary contact is Matt Tatum at (276) 634-4665. Questions and answers are typically shared with all prospective bidders.
What are the key deliverables?
The solicitation specifies the following deliverables: Comprehensive billing and collection system, Training, Technical and administrative support, Reporting, Customer service.. Proposals should clearly address how each deliverable will be met.
Can I search RFPs like this in ChatGPT or Claude?
Yes. Civic IQ has an MCP server that connects ChatGPT, Claude and other AI assistants to live Civic IQ data: open RFPs, pre-RFP signals from public meetings, awarded contracts and agency decision-makers across 100,000+ US public agencies. Add https://beta.mcp.civiciq.com/mcp as a connector (in ChatGPT under Settings > Apps & Connectors, in Claude under Settings > Connectors) and sign in with a free Civic IQ account at civiciq.com/mcp.
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What are the evaluation criteria for this solicitation?
This solicitation includes specific evaluation criteria that will be used to score proposals. The criteria include: "Company profile, References and Previous Experience, Core Service Delivery Plan, Cost" Vendors should carefully align their proposals with each criterion to maximize their score.
Where can I find more RFPs from Henry County?
All active and historical solicitations from Henry County are tracked and searchable. As a county agency, Henry County regularly publishes solicitations. Visit the agency profile to see current open bids, past contracts, vendor relationships, and decision-maker contacts.
What is the contract term for this solicitation?
The anticipated contract term is 1 year. Contract terms may include renewal options.
What documents are required to bid on this RFP?
Requirements vary by solicitation, but common documents include a technical proposal, cost/price proposal, proof of insurance, relevant certifications, past performance references, and any forms specified in the solicitation. This solicitation specifically requires the following attachments: Proposal Requirements and Non-Collusion Statement, SCC Registration Form, Subcontractor Information. Review the full document from Henry County for the complete list.
What is the scope of this project?
This solicitation defines a specific project scope. The scope covers the following locations: Henry County, Virginia. Review the full solicitation for detailed scope requirements.