Erie County Employee Assistance Program Services RFP 2026
Erie CountyCounty · Buffalo, NY- Due
- May 8, 2026
- Deadline passed
- Posted
- Apr 13, 2026
- Contract term
- 3 years
- Primary contact
- Jason Hurley
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THE 30-SECOND BRIEF
Erie County is seeking proposals from qualified firms to provide comprehensive Employee Assistance Program (EAP) services for its employees and their eligible family members. Services include confidential counseling, crisis intervention, work-life support, management consultation, and promotion/outreach.
Comprehensive Employee Assistance Program (EAP) services, Including confidential counseling, Crisis intervention, Work-life support, Management consultation, Promotion/outreach, And utilization reporting.
Proposal completeness and responsiveness, Proposer's experience and performance history, Quality of references, Overall cost-effectiveness and value, Proposed solution's degree of meeting requirements (including innovation), Implementation plan strength and feasibility, Quality and comprehensiveness of quality assurance and customer service protocols, Proposer's financial stability and capacity, Compliance with laws and regulations, Understanding of Erie County's objectives and challenges.
SUMMARY
Erie County is seeking proposals from qualified firms to provide comprehensive Employee Assistance Program (EAP) services for its employees and their eligible family members.
Services include confidential counseling, crisis intervention, work-life support, management consultation, and promotion/outreach.
EVALUATION CRITERIA
10- Proposal completeness and responsiveness
- Proposer's experience and performance history
- Quality of references
- Overall cost-effectiveness and value
- Proposed solution's degree of meeting requirements (including innovation)
- Implementation plan strength and feasibility
- Quality and comprehensiveness of quality assurance and customer service protocols
- Proposer's financial stability and capacity
- Compliance with laws and regulations
- Understanding of Erie County's objectives and challenges
REQUIRED DELIVERABLES
7- Comprehensive Employee Assistance Program (EAP) services
- Including confidential counseling
- Crisis intervention
- Work-life support
- Management consultation
- Promotion/outreach
- Utilization reporting
REQUIRED ATTACHMENTS
7- Sample materials
- Resumes
- Organizational chart
- Transition plan
- Cost Proposal (in separate sealed envelope or file)
- Erie County certification letter (for MBE/WBE)
- Veteran Owned Business letter (if applicable)
- Submit to
- 95 Franklin Street, Room 604, Buffalo, NY 14202
- Duration
- 36 months
- Scope location
- Erie County, New York
Questions about this RFP
How do I respond to this RFP from Erie County?
Review the full solicitation document for submission requirements, evaluation criteria, and deadlines. The submission deadline is May 8, 2026. The solicitation specifies required deliverables that must be addressed in your response. Be sure to include all required attachments as outlined in the solicitation. Submissions should be delivered to: 95 Franklin Street, Room 604, Buffalo, NY 14202. For questions, contact Jason Hurley.
Can small businesses or minority-owned firms bid on this RFP?
Most government agencies, including Erie County in NY, encourage participation from small businesses, minority-owned, women-owned, and disadvantaged business enterprises (MBE/WBE/DBE). Check the full solicitation for any small business participation goals.
What happens after the RFP submission deadline?
After the deadline, the issuing agency reviews all submissions against the stated evaluation criteria. This typically includes a compliance check, technical evaluation, cost analysis, and may involve oral presentations with shortlisted vendors.
Can I ask questions about this solicitation before submitting?
Yes, most solicitations allow vendors to submit questions during a designated period. The primary contact is Jason Hurley. Questions and answers are typically shared with all prospective bidders.
What are the key deliverables?
The solicitation specifies the following deliverables: Comprehensive Employee Assistance Program (EAP) services, Including confidential counseling, Crisis intervention, Work-life support, Management consultation, Promotion/outreach, And utilization reporting.. Proposals should clearly address how each deliverable will be met.
Can I search RFPs like this in ChatGPT or Claude?
Yes. Civic IQ has an MCP server that connects ChatGPT, Claude and other AI assistants to live Civic IQ data: open RFPs, pre-RFP signals from public meetings, awarded contracts and agency decision-makers across 100,000+ US public agencies. Add https://beta.mcp.civiciq.com/mcp as a connector (in ChatGPT under Settings > Apps & Connectors, in Claude under Settings > Connectors) and sign in with a free Civic IQ account at civiciq.com/mcp.
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What are the evaluation criteria for this solicitation?
This solicitation includes specific evaluation criteria that will be used to score proposals. The criteria include: "Proposal completeness and responsiveness, Proposer's experience and performance history, Quality of references, Overall cost-effectiveness and value, Proposed solution's degree of meeting requirements..." Vendors should carefully align their proposals with each criterion to maximize their score.
Where can I find more RFPs from Erie County?
All active and historical solicitations from Erie County are tracked and searchable. As a county agency, Erie County regularly publishes solicitations. Visit the agency profile to see current open bids, past contracts, vendor relationships, and decision-maker contacts.
What is the contract term for this solicitation?
The anticipated contract term is 3 years. Contract terms may include renewal options.
What documents are required to bid on this RFP?
Requirements vary by solicitation, but common documents include a technical proposal, cost/price proposal, proof of insurance, relevant certifications, past performance references, and any forms specified in the solicitation. This solicitation specifically requires the following attachments: Sample materials, resumes, organizational chart, transition plan, Cost Proposal (in separate sealed envelope or file), Erie County certification letter (for MBE/WBE), Veteran Owned Business letter (if. Review the full document from Erie County for the complete list.
What is the scope of this project?
This solicitation defines a specific project scope. The scope covers the following locations: Erie County, New York. Review the full solicitation for detailed scope requirements.