Erie County - Case Management and Public Information & Education Services for Older Adults - RFP # 2026-049VF (2026)
Erie CountyCounty · Buffalo, NY- Due
- Oct 20, 2026
- 3 days left
- Posted
- Sep 22, 2026
- Contract term
- 3 years
- Primary contact
- Melissa Dentice
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THE 30-SECOND BRIEF
Erie County Department for the Aging is seeking proposals from qualified agencies to provide Case Management Services and Public Information & Education services, or a combination of both, for older adults residing in Erie County, NY. The initiative aims to strengthen service delivery, support person-centered case management under NYSOFA and EISEP guidelines, and expand outreach to hard-to-serve and high-need populations. The anticipated contract period runs from February 1st, 2027 through March 31st, 2030, with renewal options. Proposals are due by October 20th, 2026, at 4:00 PM EST, preceded by a non-mandatory informational meeting on October 1st, 2026. Agencies must submit an electronic copy of the service proposal and budget proposal (Attachment E) along with required schedules, insurance proof, and certifications.
Proposer's demonstrated capability to provide the services, Professional qualifications and experience of individuals involved, Proposer's work plan and project management outline, Experience and usage of current technological devices and digital platforms, Proposer's organizational experience, Detailed approach to meet needs, Budget proposal and cost-effectiveness, Completeness and responsiveness of proposal, Oral presentation and interview results
SUMMARY
Erie County Department for the Aging is seeking proposals from qualified agencies to provide Case Management Services and Public Information & Education services, or a combination of both, for older adults residing in Erie County, NY. The initiative aims to strengthen service delivery, support person-centered case management under NYSOFA and EISEP guidelines, and expand outreach to hard-to-serve and high-need populations.
The anticipated contract period runs from February 1st, 2027 through March 31st, 2030, with renewal options. Proposals are due by October 20th, 2026, at 4:00 PM EST, preceded by a non-mandatory informational meeting on October 1st, 2026. Agencies must submit an electronic copy of the service proposal and budget proposal (Attachment E) along with required schedules, insurance proof, and certifications.
EVALUATION CRITERIA
9- Proposer's demonstrated capability to provide the services
- Professional qualifications and experience of individuals involved
- Proposer's work plan and project management outline
- Experience and usage of current technological devices and digital platforms
- Proposer's organizational experience
- Detailed approach to meet needs
- Budget proposal and cost-effectiveness
- Completeness and responsiveness of proposal
- Oral presentation and interview results
REQUIRED ATTACHMENTS
10- Schedule A
- Schedule B
- Privacy practices and procedures
- Client confidentiality policy
- HIPAA policy
- Current W-9
- Budget Proposal Attachment E
- Erie County certification letter
- Veteran Owned Business letter
- NYS certification letter
- Submit to
- [email protected] and [email protected]
- Duration
- 38 months
- Scope location
- Buffalo, NY
- Reported agency
- County of Erie
Questions about this RFP
How do I respond to this RFP from Erie County?
Review the full solicitation document for submission requirements, evaluation criteria, and deadlines. The submission deadline is October 20, 2026. Be sure to include all required attachments as outlined in the solicitation. Submissions should be delivered to: [email protected] and [email protected]. For questions, contact Melissa Dentice.
Can small businesses or minority-owned firms bid on this RFP?
Most government agencies, including Erie County in NY, encourage participation from small businesses, minority-owned, women-owned, and disadvantaged business enterprises (MBE/WBE/DBE). Check the full solicitation for any small business participation goals.
What happens after the RFP submission deadline?
After the deadline, the issuing agency reviews all submissions against the stated evaluation criteria. This typically includes a compliance check, technical evaluation, cost analysis, and may involve oral presentations with shortlisted vendors.
Can I ask questions about this solicitation before submitting?
Yes, most solicitations allow vendors to submit questions during a designated period. The primary contact is Melissa Dentice. Questions and answers are typically shared with all prospective bidders.
Can I search RFPs like this in ChatGPT or Claude?
Yes. Civic IQ has an MCP server that connects ChatGPT, Claude and other AI assistants to live Civic IQ data: open RFPs, pre-RFP signals from public meetings, awarded contracts and agency decision-makers across 100,000+ US public agencies. Add https://beta.mcp.civiciq.com/mcp as a connector (in ChatGPT under Settings > Apps & Connectors, in Claude under Settings > Connectors) and sign in with a free Civic IQ account at civiciq.com/mcp.
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What are the evaluation criteria for this solicitation?
This solicitation includes specific evaluation criteria that will be used to score proposals. The criteria include: "Proposer's demonstrated capability to provide the services, Professional qualifications and experience of individuals involved, Proposer's work plan and project management outline, Experience and usag..." Vendors should carefully align their proposals with each criterion to maximize their score.
Where can I find more RFPs from Erie County?
All active and historical solicitations from Erie County are tracked and searchable. As a county agency, Erie County regularly publishes solicitations. Visit the agency profile to see current open bids, past contracts, vendor relationships, and decision-maker contacts.
What is the contract term for this solicitation?
The anticipated contract term is 3 years. Contract terms may include renewal options.
Is this solicitation still open for submissions?
Based on the posted deadline of October 20, 2026, this solicitation appears to still be accepting submissions. Deadlines may change through amendments or addenda, so always verify the current status directly with the issuing agency before preparing your response.
What documents are required to bid on this RFP?
Requirements vary by solicitation, but common documents include a technical proposal, cost/price proposal, proof of insurance, relevant certifications, past performance references, and any forms specified in the solicitation. This solicitation specifically requires the following attachments: Schedule A, Schedule B, Privacy practices and procedures, client confidentiality policy, HIPAA policy, current W-9, Budget Proposal Attachment E, Erie County certification letter, Veteran Owned Busine. Review the full document from Erie County for the complete list.
What is the scope of this project?
This solicitation defines a specific project scope. The scope covers the following locations: Buffalo, NY. Review the full solicitation for detailed scope requirements.