City of Port Orange RFP #21-06 Incident Response Management System
City of Port Orange, City of Port Orange, FL·City
Track City of Port Orange solicitations
Get alerted when City of Port Orange posts a new RFP, and see the pre-RFP signals months before it publishes.
- Primary Contact
- Joseph Castro
- Scope Location
- Port Orange, Florida
- Submission Address
- City Clerk's Office, Port Orange City Hall, 1000 City Center Circle, Port Orange, Florida 32129
SUMMARY
The City of Port Orange is soliciting sealed Proposals to obtain a web-based software system to handle customer grievances, after hours callouts, and work order management for the Public Utilities department.
EVALUATION CRITERIA
Responsiveness of the proposal related to the Scope of Services, ability/capability/skill of Proposer, performance within time specified, quality/availability/adaptability of supplies/services, character/integrity/reputation/judgment/experience/efficiency of Proposer, professional licensure, quality of previous contracts, number/scope of conditions, responsiveness of client references, net costs, local preference policy.
REQUIRED ATTACHMENTS
Form 9.1 Proposal Submittal Checklist, Form 9.2 Proposer's Acknowledgement Form, Form 9.3 Addendum & Change Order Procedure Acknowledgement Form, Form 9.4 Drug Free Preference Statement, Form 9.5 Sworn Statement on Public Entity Crimes, Form 9.6 Anti-Collusion Form, Form 9.7 Statement of Qualifications, Form 9.8 Professional References for Previous Experience, Form 9.9 Local Business Affidavit of Eligibility, Form 9.10 E-VERIFY Affidavit, Form 9.11 Debarment, Suspension and Other Responsibility Matters, Cost/Fee Proposal Form, Copy of License, Digital version in PDF format.
This was decided in a budget meeting long before the RFP was public. Civic IQ had it then. The next one doesn't have to get away.
Work in government? Get Civic IQ free →Frequently asked questions
Common questions about this solicitation, answered from the record.
How do I respond to this RFP from City of Port Orange?
Review the full solicitation document for submission requirements, evaluation criteria, and deadlines. The submission deadline is July 22, 2021. Be sure to include all required attachments as outlined in the solicitation. Submissions should be delivered to: City Clerk's Office, Port Orange City Hall, 1000 City Center Circle, Port Orange, Florida 32129. For questions, contact Joseph Castro.
What are the evaluation criteria for this solicitation?
This solicitation includes specific evaluation criteria that will be used to score proposals. The criteria include: "Responsiveness of the proposal related to the Scope of Services, ability/capability/skill of Proposer, performance within time specified, quality/availability/adaptability of supplies/services, charac..." Vendors should carefully align their proposals with each criterion to maximize their score.
Where can I find more RFPs from City of Port Orange?
All active and historical solicitations from City of Port Orange are tracked and searchable. As a city agency, City of Port Orange regularly publishes solicitations. Visit the agency profile to see current open bids, past contracts, vendor relationships, and decision-maker contacts.
What documents are required to bid on this RFP?
Requirements vary by solicitation, but common documents include a technical proposal, cost/price proposal, proof of insurance, relevant certifications, past performance references, and any forms specified in the solicitation. This solicitation specifically requires the following attachments: Form 9.1 Proposal Submittal Checklist, Form 9.2 Proposer's Acknowledgement Form, Form 9.3 Addendum & Change Order Procedure Acknowledgement Form, Form 9.4 Drug Free Preference Statement, Form 9.5 Swor. Review the full document from City of Port Orange for the complete list.
Can small businesses or minority-owned firms bid on this RFP?
Most government agencies, including City of Port Orange in FL, encourage participation from small businesses, minority-owned, women-owned, and disadvantaged business enterprises (MBE/WBE/DBE). Check the full solicitation for any small business participation goals.
What happens after the RFP submission deadline?
After the deadline, the issuing agency reviews all submissions against the stated evaluation criteria. This typically includes a compliance check, technical evaluation, cost analysis, and may involve oral presentations with shortlisted vendors.
Can I ask questions about this solicitation before submitting?
Yes, most solicitations allow vendors to submit questions during a designated period. The primary contact is Joseph Castro. Questions and answers are typically shared with all prospective bidders.
What is the scope of this project?
This solicitation defines a specific project scope. The scope covers the following locations: Port Orange, Florida. Review the full solicitation for detailed scope requirements.
Bring us your territory.
We'll show you what is forming.
B2G and SLED sales intelligence. Surface government procurement signals from 100,000+ state, local, and education agencies months before the RFP.