City of Austin Customer Plumbing Services RFP 2200 MLJ3013 - 2026
City of Austin cityCity · Austin city, TX- Due
- Nov 5, 2026
- 20 days left
- Posted
- Oct 12, 2026
- Contract term
- 2 years
- Primary contact
- Marissa Jones
- (512) 974-2038
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THE 30-SECOND BRIEF
The City of Austin is soliciting proposals through Austin Water for residential and commercial plumbing services. The work includes grease interceptor installation, repair, and replacement, galvanized lines requiring replacement (GRR) across approximately 780 properties, wastewater plumbing repairs, and Customer Assistance Leak Mitigation (CALM) services. Additional requirements involve minor building and equipment modifications, excavation and trenching up to four feet deep, site restoration, and adherence to EPA WaterSense and 2024 Uniform Plumbing Code standards. Submissions are due by November 5, 2026, at 2:00 PM CT via the City of Austin eResponse portal. A non-mandatory pre-offer conference will be held on October 19, 2026.
Grease Interceptor installation, Repair, And replacement; Galvanized Lines Replacement Program; Wastewater Plumbing Repairs Program; Customer Assistance Leak Mitigation (CALM) Program
Offeror Experience and Organizational Capacity: 25, Project Concept and Service Delivery Strategy: 25, Project Management Structure and Contract Administration: 18, Price: 15, References: 5, Local Business Preference: Up to 6, Small Business Preference: Up to 6
SUMMARY
The City of Austin is soliciting proposals through Austin Water for residential and commercial plumbing services.
The work includes grease interceptor installation, repair, and replacement, galvanized lines requiring replacement (GRR) across approximately 780 properties, wastewater plumbing repairs, and Customer Assistance Leak Mitigation (CALM) services. Additional requirements involve minor building and equipment modifications, excavation and trenching up to four feet deep, site restoration, and adherence to EPA WaterSense and 2024 Uniform Plumbing Code standards. Submissions are due by November 5, 2026, at 2:00 PM CT via the City of Austin eResponse portal. A non-mandatory pre-offer conference will be held on October 19, 2026.
EVALUATION CRITERIA
7- Offeror Experience and Organizational Capacity: 25
- Project Concept and Service Delivery Strategy: 25
- Project Management Structure and Contract Administration: 18
- Price: 15
- References: 5
- Local Business Preference: Up to 6
- Small Business Preference: Up to 6
REQUIRED DELIVERABLES
4- Grease Interceptor installation, Repair, And replacement
- Galvanized Lines Replacement Program
- Wastewater Plumbing Repairs Program
- Customer Assistance Leak Mitigation (CALM) Program
REQUIRED ATTACHMENTS
5- Price Submittal
- Offer and Certifications
- Living Wages Contractor Certification
- Employer Certification Wage Theft Ordinance
- Subcontracting Plan – No MBE/WBE Goals Form
REQUIRED STAFFING
4- Submit to
- City of Austin eResponse
- Duration
- 60 months
- Scope location
- Austin, TX
- Reported agency
- City of Austin
Questions about this RFP
How do I respond to this RFP from City of Austin city?
Review the full solicitation document for submission requirements, evaluation criteria, and deadlines. The submission deadline is November 5, 2026. The solicitation specifies required deliverables that must be addressed in your response. Be sure to include all required attachments as outlined in the solicitation. Submissions should be delivered to: City of Austin eResponse. For questions, contact Marissa Jones.
Can small businesses or minority-owned firms bid on this RFP?
Most government agencies, including City of Austin city in TX, encourage participation from small businesses, minority-owned, women-owned, and disadvantaged business enterprises (MBE/WBE/DBE). Check the full solicitation for any small business participation goals.
What happens after the RFP submission deadline?
After the deadline, the issuing agency reviews all submissions against the stated evaluation criteria. This typically includes a compliance check, technical evaluation, cost analysis, and may involve oral presentations with shortlisted vendors.
Can I ask questions about this solicitation before submitting?
Yes, most solicitations allow vendors to submit questions during a designated period. The primary contact is Marissa Jones at (512) 974-2038. Questions and answers are typically shared with all prospective bidders.
What staffing is required for this project?
This solicitation outlines specific staffing requirements. The required roles include: Master Plumber, Journeyman Plumber, Apprentice Plumber, Laborer. Proposers should demonstrate relevant qualifications and experience for each required role.
What are the key deliverables?
The solicitation specifies the following deliverables: Grease Interceptor installation, Repair, And replacement; Galvanized Lines Replacement Program; Wastewater Plumbing Repairs Program; Customer Assistance Leak Mitigation (CALM) Program. Proposals should clearly address how each deliverable will be met.
Can I search RFPs like this in ChatGPT or Claude?
Yes. Civic IQ has an MCP server that connects ChatGPT, Claude and other AI assistants to live Civic IQ data: open RFPs, pre-RFP signals from public meetings, awarded contracts and agency decision-makers across 100,000+ US public agencies. Add https://beta.mcp.civiciq.com/mcp as a connector (in ChatGPT under Settings > Apps & Connectors, in Claude under Settings > Connectors) and sign in with a free Civic IQ account at civiciq.com/mcp.
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What are the evaluation criteria for this solicitation?
This solicitation includes specific evaluation criteria that will be used to score proposals. The criteria include: "Offeror Experience and Organizational Capacity: 25, Project Concept and Service Delivery Strategy: 25, Project Management Structure and Contract Administration: 18, Price: 15, References: 5, Local Bus..." Vendors should carefully align their proposals with each criterion to maximize their score.
Where can I find more RFPs from City of Austin city?
All active and historical solicitations from City of Austin city are tracked and searchable. As a city agency, City of Austin city regularly publishes solicitations. Visit the agency profile to see current open bids, past contracts, vendor relationships, and decision-maker contacts.
What is the contract term for this solicitation?
The anticipated contract term is 2 years. Contract terms may include renewal options.
Is this solicitation still open for submissions?
Based on the posted deadline of November 5, 2026, this solicitation appears to still be accepting submissions. Deadlines may change through amendments or addenda, so always verify the current status directly with the issuing agency before preparing your response.
What documents are required to bid on this RFP?
Requirements vary by solicitation, but common documents include a technical proposal, cost/price proposal, proof of insurance, relevant certifications, past performance references, and any forms specified in the solicitation. This solicitation specifically requires the following attachments: Price Submittal, Offer and Certifications, Living Wages Contractor Certification, Employer Certification Wage Theft Ordinance, Subcontracting Plan – No MBE/WBE Goals Form. Additionally, proposals should address staffing requirements as outlined in the solicitation. Review the full document from City of Austin city for the complete list.
What is the scope of this project?
This solicitation defines a specific project scope. The scope covers the following locations: Austin, TX. Review the full solicitation for detailed scope requirements.