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Chicago Housing Authority SMS, MMS, & Robocalling Software RFP REBID ITS 85951

Chicago Housing Authority
Due
Jan 23, 2026
Deadline passed
Posted
Jan 12, 2026
Contract term
1 year
Primary contact
Frederica Juste
Deadline passedClosed Jan 23

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THE 30-SECOND BRIEF

What they're buying

Seeking bids for a software solution for Short Message Service (SMS), Multimedia Messaging Service (MMS), and automated voice calling (robocalling) capabilities. Estimated annual usage includes 500,000 SMS, 25,000 MMS, and 470,000 robocalls.

What you must deliver

Implementation/set-up timeline, 30-45 minute demonstration

SUMMARY

Seeking bids for a software solution for Short Message Service (SMS), Multimedia Messaging Service (MMS), and automated voice calling (robocalling) capabilities. Estimated annual usage includes 500,000 SMS, 25,000 MMS, and 470,000 robocalls.

REQUIRED DELIVERABLES

Implementation/set-up timeline, 30-45 minute demonstration

REQUIRED ATTACHMENTS

Attachment A. Fee Form

Duration
24 months

Questions about this RFP

How do I respond to this RFP from Chicago Housing Authority?

Review the full solicitation document for submission requirements, evaluation criteria, and deadlines. The submission deadline is January 23, 2026. The solicitation specifies required deliverables that must be addressed in your response. Be sure to include all required attachments as outlined in the solicitation. For questions, contact Frederica Juste.

Can small businesses or minority-owned firms bid on this RFP?

Most government agencies, including Chicago Housing Authority in IL, encourage participation from small businesses, minority-owned, women-owned, and disadvantaged business enterprises (MBE/WBE/DBE). Check the full solicitation for any small business participation goals.

What happens after the RFP submission deadline?

After the deadline, the issuing agency reviews all submissions against the stated evaluation criteria. This typically includes a compliance check, technical evaluation, cost analysis, and may involve oral presentations with shortlisted vendors.

Can I ask questions about this solicitation before submitting?

Yes, most solicitations allow vendors to submit questions during a designated period. The primary contact is Frederica Juste. Questions and answers are typically shared with all prospective bidders.

What are the key deliverables?

The solicitation specifies the following deliverables: Implementation/set-up timeline, 30-45 minute demonstration. Proposals should clearly address how each deliverable will be met.

Can I search RFPs like this in ChatGPT or Claude?

Yes. Civic IQ has an MCP server that connects ChatGPT, Claude and other AI assistants to live Civic IQ data: open RFPs, pre-RFP signals from public meetings, awarded contracts and agency decision-makers across 100,000+ US public agencies. Add https://beta.mcp.civiciq.com/mcp as a connector (in ChatGPT under Settings > Apps & Connectors, in Claude under Settings > Connectors) and sign in with a free Civic IQ account at civiciq.com/mcp.

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Where can I find more RFPs from Chicago Housing Authority?

All active and historical solicitations from Chicago Housing Authority are tracked and searchable. As a local housing authority agency, Chicago Housing Authority regularly publishes solicitations. Visit the agency profile to see current open bids, past contracts, vendor relationships, and decision-maker contacts.

What is the contract term for this solicitation?

The anticipated contract term is 1 year. Contract terms may include renewal options.

What documents are required to bid on this RFP?

Requirements vary by solicitation, but common documents include a technical proposal, cost/price proposal, proof of insurance, relevant certifications, past performance references, and any forms specified in the solicitation. This solicitation specifically requires the following attachments: Attachment A. Fee Form. Review the full document from Chicago Housing Authority for the complete list.

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