Civil Rights Commission Overhauls Genesys Phone System

The Indiana Civil Rights Commission is overhauling its Genesys phone call system as part of an agency infrastructure modernization effort. The transcript does not state a contract amount, term, or separate approval action.

Document date · May 18, 2026

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Scope & details

The full contract record, as filed.

Contract type

TECHNOLOGY

Document type

Transcript

Source document

Indiana Civil Rights Commission Transcript Public Meeting of May 18, 2026

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Frequently asked questions

Common questions about this contract, answered from the record.

Who was awarded the technology contract by Indiana Civil Rights Commission | State of Indiana?

GENESYS was awarded this technology contract by Indiana Civil Rights Commission | State of Indiana, as recorded on May 18, 2026.

What type of contract is this?

This is a Technology contract, documented as a transcript record.

Where was this contract approved?

This contract appears in Indiana Civil Rights Commission Transcript Public Meeting of May 18, 2026 (Transcript), dated May 18, 2026 from Indiana Civil Rights Commission | State of Indiana. Civic IQ extracts contract records directly from agency meeting documents and solicitations.

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