TECHNOLOGYPENDING

FTB Seeks Approval for Genesys Contract Renewal

The Franchise Tax Board is seeking Board approval for a Genesys renewal valued at over $2 million. The renewal supports the agency’s contact center and communications technology.

Document date · September 27, 2026

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Veritone logo
TerraCycle logo
Cyvl logo
WithersRavenel logo
Derivita logo
Comcate logo
SafeTouch logo
IANS Research logo
Motive logo
Veritone logo
TerraCycle logo
Cyvl logo
WithersRavenel logo
Derivita logo
Comcate logo
SafeTouch logo
IANS Research logo
Motive logo
Veritone logo
TerraCycle logo
Cyvl logo
WithersRavenel logo
Derivita logo
Comcate logo
SafeTouch logo
IANS Research logo

Scope & details

The full contract record, as filed.

Contract amount
Over $2 million
Contract type
TECHNOLOGY
Renewal
Renewal action identified; specific renewal term and options are not stated.
Document type
Agenda
Source document
Franchise Tax Board Agenda Franchise Tax Board Meeting 2026-10-07

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Frequently asked questions

Common questions about this contract, answered from the record.

Who was awarded the technology contract by Franchise Tax Board | State of California?

GENESYS was awarded this technology contract by Franchise Tax Board | State of California, as recorded on September 27, 2026. The contract value is Over $2 million.

How much is the GENESYS contract with Franchise Tax Board | State of California worth?

The GENESYS contract with Franchise Tax Board | State of California is valued at Over $2 million, covering technology work.

What type of contract is this?

This is a Technology contract, documented as a agenda record.

Where was this contract approved?

This contract appears in Franchise Tax Board Agenda Franchise Tax Board Meeting 2026-10-07 (Agenda), dated September 27, 2026 from Franchise Tax Board | State of California. Civic IQ extracts contract records directly from agency meeting documents and solicitations.

What other contracts does GENESYS hold?

GENESYS may hold additional government contracts. View their full contract history, the agencies they serve, and total tracked spend on their Civic IQ vendor profile.

View GENESYS's profile

What is Franchise Tax Board | State of California currently buying?

Explore Franchise Tax Board | State of California's vendors, signed contracts, and active RFPs on their Civic IQ agency profile.

View Franchise Tax Board | State of California's profile