TECHNOLOGYPENDING

DSS AI Virtual Assistant System Contract

Albany County DSS plans a $134,897 contract with TipCo Automated Systems, LLC to implement and maintain EVA, an AI-powered virtual phone and caseworker assistant, from September 1, 2026 through August 31, 2027.

Status
PENDING
Document date
August 10, 2026
Contract type
TECHNOLOGY
Vendor
Tipco Automated Systems Llc
Agency
Albany County · NY

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Motive logo
Veritone logo
TerraCycle logo
Cyvl logo
WithersRavenel logo
Derivita logo
Comcate logo
SafeTouch logo
IANS Research logo
Motive logo
Veritone logo
TerraCycle logo
Cyvl logo
WithersRavenel logo
Derivita logo
Comcate logo
SafeTouch logo
IANS Research logo
Motive logo
Veritone logo
TerraCycle logo
Cyvl logo
WithersRavenel logo
Derivita logo
Comcate logo
SafeTouch logo
IANS Research logo

Scope & details

The full contract record, as filed.

Contract amount
$134,897.00
Contract type
TECHNOLOGY
Contract term
9/1/2026 to 8/31/2027
Renewal date
2027-08-31
Document type
Agenda
Source document
Albany County Contract Administration Board Meeting Agenda 2026-08-10

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Frequently asked questions

Common questions about this contract, answered from the record.

Who was awarded the technology contract by Albany County?

Tipco Automated Systems Llc was awarded this technology contract by Albany County, as recorded on August 10, 2026. The contract value is $134,897.00.

How much is the Tipco Automated Systems Llc contract with Albany County worth?

The Tipco Automated Systems Llc contract with Albany County is valued at $134,897.00, covering technology work.

What type of contract is this?

This is a Technology contract, documented as a agenda record.

Where was this contract approved?

This contract appears in Albany County Contract Administration Board Meeting Agenda 2026-08-10 (Agenda), dated August 10, 2026 from Albany County. Civic IQ extracts contract records directly from agency meeting documents and solicitations.

What other contracts does Tipco Automated Systems Llc hold?

Tipco Automated Systems Llc may hold additional government contracts. View their full contract history, the agencies they serve, and total tracked spend on their Civic IQ vendor profile.

View Tipco Automated Systems Llc's profile

What is Albany County currently buying?

Explore Albany County's vendors, signed contracts, and active RFPs on their Civic IQ agency profile.

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