Saratoga County VoIP Mitel MiVoice Phone System and Mitel Revolution RFP 2025
Saratoga County, Saratoga, NY·County
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- Scope Location
- Saratoga County, NY
SUMMARY
Saratoga County, through its Purchasing Division, is requesting proposals for the purchase, installation, and support of a fully VoIP Mitel MiVoice phone system hosted within a virtual server infrastructure. The project includes the implementation of Mitel Revolution to consolidate and modernize the county's communication systems into a robust IP-based solution. The selected vendor will be responsible for deployment, configuration, testing, and integration with existing network infrastructure, as well as providing training for County IT staff and ongoing technical support. Proposals are sought from vendors with experience in complex public sector communication systems. Submissions are due by January 16, 2025.
REQUIRED DELIVERABLES
VoIP Mitel MiVoice phone system, Mitel Revolution implementation, Installation, Configuration, Testing, Network integration, IT staff training, Technical support
REQUIRED ATTACHMENTS
Proposals
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Work in government? Get Civic IQ free →Frequently asked questions
Common questions about this solicitation, answered from the record.
How do I respond to this RFP from Saratoga County?
Review the full solicitation document for submission requirements, evaluation criteria, and deadlines. The submission deadline is January 16, 2025. The solicitation specifies required deliverables that must be addressed in your response. Be sure to include all required attachments as outlined in the solicitation.
Where can I find more RFPs from Saratoga County?
All active and historical solicitations from Saratoga County are tracked and searchable. As a county agency, Saratoga County regularly publishes solicitations. Visit the agency profile to see current open bids, past contracts, vendor relationships, and decision-maker contacts.
What documents are required to bid on this RFP?
Requirements vary by solicitation, but common documents include a technical proposal, cost/price proposal, proof of insurance, relevant certifications, past performance references, and any forms specified in the solicitation. This solicitation specifically requires the following attachments: Proposals. Review the full document from Saratoga County for the complete list.
Can small businesses or minority-owned firms bid on this RFP?
Most government agencies, including Saratoga County in NY, encourage participation from small businesses, minority-owned, women-owned, and disadvantaged business enterprises (MBE/WBE/DBE). Check the full solicitation for any small business participation goals.
What happens after the RFP submission deadline?
After the deadline, the issuing agency reviews all submissions against the stated evaluation criteria. This typically includes a compliance check, technical evaluation, cost analysis, and may involve oral presentations with shortlisted vendors.
What is the scope of this project?
This solicitation defines a specific project scope. The scope covers the following locations: Saratoga County, NY. Review the full solicitation for detailed scope requirements.
What are the key deliverables?
The solicitation specifies the following deliverables: VoIP Mitel MiVoice phone system, Mitel Revolution implementation, Installation, Configuration, Testing, Network integration, IT staff training, Technical support. Proposals should clearly address how each deliverable will be met.
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