San Jacinto Community College - Email Communication Services - SJC Quote #27-001 (2026)
- Due
- Oct 12, 2026
- Deadline passed
- Posted
- Sep 24, 2026
- Contract term
- 1 year
- Primary contact
- Farrah Khalil
- (281) 998-6326
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THE 30-SECOND BRIEF
The San Jacinto Community College District is seeking quotes from qualified firms to provide comprehensive email communication services, contact management, email automation, campaign management, analytics, and reporting. The solution must support multiple college departments for prospective student recruitment, admissions, student engagement, retention, and institutional advancement campaigns, featuring drag-and-drop design, responsive templates, mail merge, list management, and bounce handling. Vendors must provide pricing across annual email send tiers ranging from 250,000 to over 3,000,000 sends, along with implementation, data migration, and technical support. The submission deadline is October 12, 2026 at 2:00 p.m. Central Time, with quotes submitted through the IonWave portal. Required qualifications include compliance with ADA accessibility standards (WCAG 2.1 Level AA via ACR or VPAT), three recent higher education or public sector references, commercial general liability insurance, and conflict of interest disclosures.
One-time Implementation Cost, Pricing Tier 1 Annual Fee, Pricing Tier 2 Annual Fee, Pricing Tier 3 Annual Fee, Pricing Tier 4 Annual Fee, Pricing Tier 5 Annual Fee, Pricing Tier 6 High Volume Enterprise Rate, Additional User Account, One-time Training Fees, Annual Support Fees, One-time Data Migration Fee, Annual escalation rate
Section A: Qualifications Form (40), Section B: ACR or VPAT Attachments (10), Section C: References (10), Section D: Price Proposal (40)
SUMMARY
The San Jacinto Community College District is seeking quotes from qualified firms to provide comprehensive email communication services, contact management, email automation, campaign management, analytics, and reporting.
The solution must support multiple college departments for prospective student recruitment, admissions, student engagement, retention, and institutional advancement campaigns, featuring drag-and-drop design, responsive templates, mail merge, list management, and bounce handling. Vendors must provide pricing across annual email send tiers ranging from 250,000 to over 3,000,000 sends, along with implementation, data migration, and technical support. The submission deadline is October 12, 2026 at 2:00 p.m. Central Time, with quotes submitted through the IonWave portal. Required qualifications include compliance with ADA accessibility standards (WCAG 2.1 Level AA via ACR or VPAT), three recent higher education or public sector references, commercial general liability insurance, and conflict of interest disclosures.
EVALUATION CRITERIA
REQUIRED DELIVERABLES
12- One-time Implementation Cost
- Pricing Tier 1 Annual Fee
- Pricing Tier 2 Annual Fee
- Pricing Tier 3 Annual Fee
- Pricing Tier 4 Annual Fee
- Pricing Tier 5 Annual Fee
- Pricing Tier 6 High Volume Enterprise Rate
- Additional User Account
- One-time Training Fees
- Annual Support Fees
- One-time Data Migration Fee
- Annual escalation rate
REQUIRED ATTACHMENTS
5- Questionnaire Form
- Pricing Details
- ACR or VPAT Attachments
- Conflict of Interest form
- Proof of Insurance Requirements
- Submit to
- https://sanjac.ionwave.net
- Duration
- 60 months
- Scope location
- Pasadena, TX
- Reported agency
- San Jacinto Community College District
Questions about this RFP
How do I respond to this Quote from San Jacinto Community College?
Review the full solicitation document for submission requirements, evaluation criteria, and deadlines. The submission deadline is October 12, 2026. The solicitation specifies required deliverables that must be addressed in your response. Be sure to include all required attachments as outlined in the solicitation. Submissions should be delivered to: https://sanjac.ionwave.net. For questions, contact Farrah Khalil.
Can small businesses or minority-owned firms bid on this Quote?
Most government agencies, including San Jacinto Community College in TX, encourage participation from small businesses, minority-owned, women-owned, and disadvantaged business enterprises (MBE/WBE/DBE). Check the full solicitation for any small business participation goals.
What happens after the Quote submission deadline?
After the deadline, the issuing agency reviews all submissions against the stated evaluation criteria. This typically includes a compliance check, technical evaluation, cost analysis, and may involve oral presentations with shortlisted vendors.
Can I ask questions about this solicitation before submitting?
Yes, most solicitations allow vendors to submit questions during a designated period. The primary contact is Farrah Khalil at (281) 998-6326. Questions and answers are typically shared with all prospective bidders.
What are the key deliverables?
The solicitation specifies the following deliverables: One-time Implementation Cost, Pricing Tier 1 Annual Fee, Pricing Tier 2 Annual Fee, Pricing Tier 3 Annual Fee, Pricing Tier 4 Annual Fee, Pricing Tier 5 Annual Fee, Pricing Tier 6 High Volume Enterprise Rate, Additional User Account, One-time Training Fees, Annual Support Fees, One-time Data Migrati. Proposals should clearly address how each deliverable will be met.
Can I search Quotes like this in ChatGPT or Claude?
Yes. Civic IQ has an MCP server that connects ChatGPT, Claude and other AI assistants to live Civic IQ data: open RFPs, pre-RFP signals from public meetings, awarded contracts and agency decision-makers across 100,000+ US public agencies. Add https://beta.mcp.civiciq.com/mcp as a connector (in ChatGPT under Settings > Apps & Connectors, in Claude under Settings > Connectors) and sign in with a free Civic IQ account at civiciq.com/mcp.
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What are the evaluation criteria for this solicitation?
This solicitation includes specific evaluation criteria that will be used to score proposals. The criteria include: "Section A: Qualifications Form (40), Section B: ACR or VPAT Attachments (10), Section C: References (10), Section D: Price Proposal (40)" Vendors should carefully align their proposals with each criterion to maximize their score.
Where can I find more RFPs from San Jacinto Community College?
All active and historical solicitations from San Jacinto Community College are tracked and searchable. As a higher ed agency, San Jacinto Community College regularly publishes solicitations. Visit the agency profile to see current open bids, past contracts, vendor relationships, and decision-maker contacts.
What is the contract term for this solicitation?
The anticipated contract term is 1 year. Contract terms may include renewal options.
What documents are required to bid on this Quote?
Requirements vary by solicitation, but common documents include a technical proposal, cost/price proposal, proof of insurance, relevant certifications, past performance references, and any forms specified in the solicitation. This solicitation specifically requires the following attachments: Questionnaire Form, Pricing Details, ACR or VPAT Attachments, Conflict of Interest form, Proof of Insurance Requirements. Review the full document from San Jacinto Community College for the complete list.
What is the scope of this project?
This solicitation defines a specific project scope. The scope covers the following locations: Pasadena, TX. Review the full solicitation for detailed scope requirements.