New York State Gaming Commission Lottery Operations and Services Partner - RFP # 1052v2 (2026)
NY-State-Gaming CommissionState · Schenectady, NY- Due
- Dec 10, 2026
- 54 days left
- Posted
- Oct 6, 2026
- Contract term
- 10 years
- Primary contact
- Michelle Scurry
- (518) 388-0924
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THE 30-SECOND BRIEF
The New York State Gaming Commission is seeking proposals from qualified contractors to serve as a Lottery Operations and Services partner to provide lottery operations, a Central Gaming System, terminals, and support services. The scope encompasses hardware, software, networking, scratch-off games management, claims and payments solutions (CAPS), warehousing, distribution, and sales agent support for approximately 21,000 active terminals and a network of roughly 14,000 sales agents across New York. The resulting contract has an anticipated 10-year term, including an implementation period leading to a conversion go-live date on August 6, 2028. Proposals are due by December 10, 2026, at 3:00 PM EDT, with written questions due by October 19, 2026 (Round 1) and November 3, 2026 (Round 2).
Lottery Operations and Services (Lottery Solutions), Central Gaming System, Sales Agent Terminals, Self-Service Vending Machines, Ticket Checkers, Digital Customer-Facing Displays, Quick Draw Monitors, In-Store Wireless Electronic Jackpot Signage, Games Management Solution, Claims and Payments Solution (CAPS), Scratch-off Game Ticket Inventory Management Solution, Sales Force Automation Solution (SFAS), Subscriptions Digital Solution
Technical Evaluation (85%) including Solutions and Facilities (13), Claims and Payments (12), Software and Hardware (15), Reporting and Analytics (10), Sales Agent Accounting (12), Sales and Marketing (9), Staffing, Planning and Operations (9), MWBE/SDVOB Status (5); Price Evaluation (15%) including Base Price (12.5), Specified Options (2.5)
SUMMARY
The New York State Gaming Commission is seeking proposals from qualified contractors to serve as a Lottery Operations and Services partner to provide lottery operations, a Central Gaming System, terminals, and support services.
The scope encompasses hardware, software, networking, scratch-off games management, claims and payments solutions (CAPS), warehousing, distribution, and sales agent support for approximately 21,000 active terminals and a network of roughly 14,000 sales agents across New York. The resulting contract has an anticipated 10-year term, including an implementation period leading to a conversion go-live date on August 6, 2028. Proposals are due by December 10, 2026, at 3:00 PM EDT, with written questions due by October 19, 2026 (Round 1) and November 3, 2026 (Round 2).
EVALUATION CRITERIA
REQUIRED DELIVERABLES
13- Lottery Operations and Services (Lottery Solutions)
- Central Gaming System
- Sales Agent Terminals
- Self-Service Vending Machines
- Ticket Checkers
- Digital Customer-Facing Displays
- Quick Draw Monitors
- In-Store Wireless Electronic Jackpot Signage
- Games Management Solution
- Claims and Payments Solution (CAPS)
- Scratch-off Game Ticket Inventory Management Solution
- Sales Force Automation Solution (SFAS)
- Subscriptions Digital Solution
REQUIRED ATTACHMENTS
23- Transmittal Letter
- Bidder Acknowledgement of Addendum
- Document Submittal Checklist
- Signed Appendix B Contract Form
- Bidder/Offerer Disclosure/Certification Form
- Non-Collusive Bidding Certification
- NYS Vendor Responsibility Questionnaire
- Encouraging Use of New York State Businesses in Contract Performance
- Written description of Diversity Practices
- MWBE Utilization Plan Form
- SDVOB Utilization Plan Form
- Vendor Assurance of No Conflict of Interest or Detrimental Effect
- Statement on Sexual Harassment
- Anti-Discrimination EO 177 Certification
- Executive Order No. 16 Certification
- Insurer Qualifications and Insurance Requirements compliance statement
- Potential Conflict of Interest Disclosure Form
- Designation of Proprietary Information (FOIL)
- Disclosure of Litigation
- References
- System Deployments (Attachment 5)
- Gender-Based Violence Certification
- Proposal and Litigation Bonds
- Submit to
- [email protected]
- Scope location
- Schenectady, NY
- Reported agency
- New York State Gaming Commission
Questions about this RFP
How do I respond to this RFP from NY-State-Gaming Commission?
Review the full solicitation document for submission requirements, evaluation criteria, and deadlines. The submission deadline is December 10, 2026. The solicitation specifies required deliverables that must be addressed in your response. Be sure to include all required attachments as outlined in the solicitation. Submissions should be delivered to: [email protected]. For questions, contact Michelle Scurry.
Can small businesses or minority-owned firms bid on this RFP?
Most government agencies, including NY-State-Gaming Commission in NY, encourage participation from small businesses, minority-owned, women-owned, and disadvantaged business enterprises (MBE/WBE/DBE). Check the full solicitation for any small business participation goals.
What happens after the RFP submission deadline?
After the deadline, the issuing agency reviews all submissions against the stated evaluation criteria. This typically includes a compliance check, technical evaluation, cost analysis, and may involve oral presentations with shortlisted vendors.
Can I ask questions about this solicitation before submitting?
Yes, most solicitations allow vendors to submit questions during a designated period. The primary contact is Michelle Scurry at (518) 388-0924. Questions and answers are typically shared with all prospective bidders.
What are the key deliverables?
The solicitation specifies the following deliverables: Lottery Operations and Services (Lottery Solutions), Central Gaming System, Sales Agent Terminals, Self-Service Vending Machines, Ticket Checkers, Digital Customer-Facing Displays, Quick Draw Monitors, In-Store Wireless Electronic Jackpot Signage, Games Management Solution, Claims and Payments Solut. Proposals should clearly address how each deliverable will be met.
Can I search RFPs like this in ChatGPT or Claude?
Yes. Civic IQ has an MCP server that connects ChatGPT, Claude and other AI assistants to live Civic IQ data: open RFPs, pre-RFP signals from public meetings, awarded contracts and agency decision-makers across 100,000+ US public agencies. Add https://beta.mcp.civiciq.com/mcp as a connector (in ChatGPT under Settings > Apps & Connectors, in Claude under Settings > Connectors) and sign in with a free Civic IQ account at civiciq.com/mcp.
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What are the evaluation criteria for this solicitation?
This solicitation includes specific evaluation criteria that will be used to score proposals. The criteria include: "Technical Evaluation (85%) including Solutions and Facilities (13), Claims and Payments (12), Software and Hardware (15), Reporting and Analytics (10), Sales Agent Accounting (12), Sales and Marketing..." Vendors should carefully align their proposals with each criterion to maximize their score.
Where can I find more RFPs from NY-State-Gaming Commission?
All active and historical solicitations from NY-State-Gaming Commission are tracked and searchable. As a state agency, NY-State-Gaming Commission regularly publishes solicitations. Visit the agency profile to see current open bids, past contracts, vendor relationships, and decision-maker contacts.
What is the contract term for this solicitation?
The anticipated contract term is 10 years. Contract terms may include renewal options.
Is this solicitation still open for submissions?
Based on the posted deadline of December 10, 2026, this solicitation appears to still be accepting submissions. Deadlines may change through amendments or addenda, so always verify the current status directly with the issuing agency before preparing your response.
What documents are required to bid on this RFP?
Requirements vary by solicitation, but common documents include a technical proposal, cost/price proposal, proof of insurance, relevant certifications, past performance references, and any forms specified in the solicitation. This solicitation specifically requires the following attachments: Transmittal Letter, Bidder Acknowledgement of Addendum, Document Submittal Checklist, Signed Appendix B Contract Form, Bidder/Offerer Disclosure/Certification Form, Non-Collusive Bidding Certification. Review the full document from NY-State-Gaming Commission for the complete list.
What is the scope of this project?
This solicitation defines a specific project scope. The scope covers the following locations: Schenectady, NY. Review the full solicitation for detailed scope requirements.