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El Dorado Hills Community Services District RFP No. 26-07 IT Managed Services 2026

El Dorado Hills Community Services District, El Dorado Hills, CA·Special District

33 days until submission deadline — October 23, 2026

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Sep 17, 2026
Posted Date
Oct 23, 2026
Submission Deadline
Primary Contact
Stefan Neu · (555) 123-4567
Contract Term
3 years
Duration
60 months
Scope Location
El Dorado Hills, CA
Submission Address
[email protected]

SUMMARY

The El Dorado Hills Community Services District is soliciting proposals for Information Technology Managed Services in a co-managed model to supplement its in-house Information Systems Manager with operational, project, and specialized cybersecurity capacity. The scope includes help desk and end-user support, network and infrastructure operations, Microsoft 365 administration, endpoint management, cybersecurity operations (EDR, MDR, SOC), vulnerability management, security awareness training, and backup and business continuity across district sites in El Dorado Hills, CA. The initial contract term is three years with two one-year extension options. Proposals are due by October 23, 2026, at 5:00 p.m., with written questions due by October 1, 2026.

EVALUATION CRITERIA

Understanding of Required Scope of Work (20), Expertise and Qualifications (20), Management Plan (20), Staffing Plan (15), Cybersecurity Plan (15), Cost (10)

REQUIRED ATTACHMENTS

Letter of Transmittal, Understanding of Scope, Expertise and Qualifications, Management Plan, Staffing Plan, Cybersecurity Plan, Service Level Agreements, References, Cost Proposal

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Frequently asked questions

Common questions about this solicitation, answered from the record.

How do I respond to this RFP from El Dorado Hills Community Services District?

Review the full solicitation document for submission requirements, evaluation criteria, and deadlines. The submission deadline is October 23, 2026. Be sure to include all required attachments as outlined in the solicitation. Submissions should be delivered to: [email protected]. For questions, contact Stefan Neu.

What are the evaluation criteria for this solicitation?

This solicitation includes specific evaluation criteria that will be used to score proposals. The criteria include: "Understanding of Required Scope of Work (20), Expertise and Qualifications (20), Management Plan (20), Staffing Plan (15), Cybersecurity Plan (15), Cost (10)" Vendors should carefully align their proposals with each criterion to maximize their score.

Where can I find more RFPs from El Dorado Hills Community Services District?

All active and historical solicitations from El Dorado Hills Community Services District are tracked and searchable. As a special district agency, El Dorado Hills Community Services District regularly publishes solicitations. Visit the agency profile to see current open bids, past contracts, vendor relationships, and decision-maker contacts.

What is the contract term for this solicitation?

The anticipated contract term is 3 years. Contract terms may include renewal options.

Is this solicitation still open for submissions?

Based on the posted deadline of October 23, 2026, this solicitation appears to still be accepting submissions. Deadlines may change through amendments or addenda, so always verify the current status directly with the issuing agency before preparing your response.

What documents are required to bid on this RFP?

Requirements vary by solicitation, but common documents include a technical proposal, cost/price proposal, proof of insurance, relevant certifications, past performance references, and any forms specified in the solicitation. This solicitation specifically requires the following attachments: Letter of Transmittal, Understanding of Scope, Expertise and Qualifications, Management Plan, Staffing Plan, Cybersecurity Plan, Service Level Agreements, References, Cost Proposal. Review the full document from El Dorado Hills Community Services District for the complete list.

Can small businesses or minority-owned firms bid on this RFP?

Most government agencies, including El Dorado Hills Community Services District in CA, encourage participation from small businesses, minority-owned, women-owned, and disadvantaged business enterprises (MBE/WBE/DBE). Check the full solicitation for any small business participation goals.

What happens after the RFP submission deadline?

After the deadline, the issuing agency reviews all submissions against the stated evaluation criteria. This typically includes a compliance check, technical evaluation, cost analysis, and may involve oral presentations with shortlisted vendors.

Can I ask questions about this solicitation before submitting?

Yes, most solicitations allow vendors to submit questions during a designated period. The primary contact is Stefan Neu at (555) 123-4567. Questions and answers are typically shared with all prospective bidders.

What is the scope of this project?

This solicitation defines a specific project scope. The scope covers the following locations: El Dorado Hills, CA. Review the full solicitation for detailed scope requirements.

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