County of Hawaii - NOTICE OF AND REQUEST FOR EXEMPTION - ORACLE ADDITIONAL SUPPORT FOR COHNECT ERP SYSTEM - SS/EX: 27-0054 (2026)
Hawaii CountyCounty · Hawaii County, HI- Due
- Oct 8, 2026
- Deadline passed
- Posted
- Oct 1, 2026
- Contract term
- 1 year
- Primary contact
- Stephanie Letro
- (808) 961-8443
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SUMMARY
The County of Hawaii is posting a Notice of Amendment for Exemption procurement for post-go-live software provider support services for the Oracle Fusion Enterprise Resource Planning (ERP) System from Oracle America, Inc.
Services include hands-on support for configuration changes, integration and extension support consistent with Oracle standards, troubleshooting and stabilization assistance, and functional guidance across critical business processes. The estimated contract value is NTE $210,709.60 for a one-year term from October 15, 2026, to October 14, 2027. Vendors who object to the Notice of Exemption shall respond by uploading written objections through OpenGov prior to the submission deadline of October 8, 2026. Inquiries shall be emailed to [email protected].
- Submit to
- https://procurement.opengov.com/portal/hawaiicounty/projects/310852
- Scope location
- Hilo, HI
- Reported agency
- County of Hawaii
Questions about this RFP
How do I respond to this RFEI from Hawaii County?
Review the full solicitation document for submission requirements, evaluation criteria, and deadlines. The submission deadline is October 8, 2026. Submissions should be delivered to: https://procurement.opengov.com/portal/hawaiicounty/projects/310852. For questions, contact Stephanie Letro.
Can small businesses or minority-owned firms bid on this RFEI?
Most government agencies, including Hawaii County in HI, encourage participation from small businesses, minority-owned, women-owned, and disadvantaged business enterprises (MBE/WBE/DBE). Check the full solicitation for any small business participation goals.
What happens after the RFEI submission deadline?
After the deadline, the issuing agency reviews all submissions against the stated evaluation criteria. This typically includes a compliance check, technical evaluation, cost analysis, and may involve oral presentations with shortlisted vendors.
Can I ask questions about this solicitation before submitting?
Yes, most solicitations allow vendors to submit questions during a designated period. The primary contact is Stephanie Letro at (808) 961-8443. Questions and answers are typically shared with all prospective bidders.
Can I search RFEIs like this in ChatGPT or Claude?
Yes. Civic IQ has an MCP server that connects ChatGPT, Claude and other AI assistants to live Civic IQ data: open RFPs, pre-RFP signals from public meetings, awarded contracts and agency decision-makers across 100,000+ US public agencies. Add https://beta.mcp.civiciq.com/mcp as a connector (in ChatGPT under Settings > Apps & Connectors, in Claude under Settings > Connectors) and sign in with a free Civic IQ account at civiciq.com/mcp.
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Where can I find more RFPs from Hawaii County?
All active and historical solicitations from Hawaii County are tracked and searchable. As a county agency, Hawaii County regularly publishes solicitations. Visit the agency profile to see current open bids, past contracts, vendor relationships, and decision-maker contacts.
What is the contract term for this solicitation?
The anticipated contract term is 1 year. Contract terms may include renewal options.
What documents are required to bid on this RFEI?
Requirements vary by solicitation, but common documents include a technical proposal, cost/price proposal, proof of insurance, relevant certifications, past performance references, and any forms specified in the solicitation. Review the full document from Hawaii County for the complete list.
What is the scope of this project?
This solicitation defines a specific project scope. The scope covers the following locations: Hilo, HI. Review the full solicitation for detailed scope requirements.