Cleveland ISD Voice Over Internet Protocol and Related Items RFP #25-07 2025
Cleveland ISD, Cleveland, TX·School
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- Primary Contact
- Alfonso Saldivar · (281) 592-8283
- Contract Term
- 1 year
- Duration
- 48 months
- Scope Location
- Cleveland, TX
- Submission Address
- Cleveland ISD – Purchasing Department, 1901 E. Houston St., Cleveland, Texas 77327 or www.publicpurchase.com
SUMMARY
Cleveland Independent School District (CISD) is seeking competitive sealed proposals for a turn-key Voice Over Internet Protocol (VoIP) system and related items. The project scope includes approximately 760 VoIP phones across 12 campuses, including the Ninth Grade Center, Santa Fe Middle School, and Cleveland High School. The solution must support 1,000 simultaneous calls, eFax capabilities, 911 services, and integration with existing infrastructure. Requirements include installation, training, maintenance support, and software upgrades. Proposals are due February 17, 2025, at 10:00 a.m. CST. A non-mandatory pre-proposal meeting is scheduled for January 28, 2025. Evaluation is based on price competitiveness (50 points), vendor experience (15 points), and quality of goods/services (15 points).
EVALUATION CRITERIA
Price Competitiveness (50), Vendor Experience and Reputation (15), Quality of Goods or Services (15), Extent to which goods/services meet District needs (10), Total Long Term Cost (5), Other relevant factors (5)
REQUIRED DELIVERABLES
Completed RFP forms, Specifications, Electronic format (USB), Original hard copy, Insurance certificates, Performance and payment bonds
REQUIRED ATTACHMENTS
Vendor Questionnaire – Attachment A, Reference Form – Attachment B, Proposal Acknowledgement – Attachment C, Deviation and Compliance – Attachment D, Vendor Certification Forms – Attachment E, Form 1295
REQUIRED STAFFING ROLES
technicians
This was decided in a budget meeting long before the RFP was public. Civic IQ had it then. The next one doesn't have to get away.
Work in government? Get Civic IQ free →Frequently asked questions
Common questions about this solicitation, answered from the record.
How do I respond to this RFP from Cleveland ISD?
Review the full solicitation document for submission requirements, evaluation criteria, and deadlines. The submission deadline is February 17, 2025. The solicitation specifies required deliverables that must be addressed in your response. Be sure to include all required attachments as outlined in the solicitation. Submissions should be delivered to: Cleveland ISD – Purchasing Department, 1901 E. Houston St., Cleveland, Texas 77327 or www.publicpurchase.com. For questions, contact Alfonso Saldivar.
What are the evaluation criteria for this solicitation?
This solicitation includes specific evaluation criteria that will be used to score proposals. The criteria include: "Price Competitiveness (50), Vendor Experience and Reputation (15), Quality of Goods or Services (15), Extent to which goods/services meet District needs (10), Total Long Term Cost (5), Other relevant..." Vendors should carefully align their proposals with each criterion to maximize their score.
Where can I find more RFPs from Cleveland ISD?
All active and historical solicitations from Cleveland ISD are tracked and searchable. As a school agency, Cleveland ISD regularly publishes solicitations. Visit the agency profile to see current open bids, past contracts, vendor relationships, and decision-maker contacts.
What is the contract term for this solicitation?
The anticipated contract term is 1 year. Contract terms may include renewal options.
What documents are required to bid on this RFP?
Requirements vary by solicitation, but common documents include a technical proposal, cost/price proposal, proof of insurance, relevant certifications, past performance references, and any forms specified in the solicitation. This solicitation specifically requires the following attachments: Vendor Questionnaire – Attachment A, Reference Form – Attachment B, Proposal Acknowledgement – Attachment C, Deviation and Compliance – Attachment D, Vendor Certification Forms – Attachment E, Form 12. Additionally, proposals should address staffing requirements as outlined in the solicitation. Review the full document from Cleveland ISD for the complete list.
Can small businesses or minority-owned firms bid on this RFP?
Most government agencies, including Cleveland ISD in TX, encourage participation from small businesses, minority-owned, women-owned, and disadvantaged business enterprises (MBE/WBE/DBE). Check the full solicitation for any small business participation goals.
What happens after the RFP submission deadline?
After the deadline, the issuing agency reviews all submissions against the stated evaluation criteria. This typically includes a compliance check, technical evaluation, cost analysis, and may involve oral presentations with shortlisted vendors.
Can I ask questions about this solicitation before submitting?
Yes, most solicitations allow vendors to submit questions during a designated period. The primary contact is Alfonso Saldivar at (281) 592-8283. Questions and answers are typically shared with all prospective bidders.
What is the scope of this project?
This solicitation defines a specific project scope. The scope covers the following locations: Cleveland, TX. Review the full solicitation for detailed scope requirements.
What staffing is required for this project?
This solicitation outlines specific staffing requirements. The required roles include: technicians. Proposers should demonstrate relevant qualifications and experience for each required role.
What are the key deliverables?
The solicitation specifies the following deliverables: Completed RFP forms, Specifications, Electronic format (USB), Original hard copy, Insurance certificates, Performance and payment bonds. Proposals should clearly address how each deliverable will be met.
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