Cleveland ISD Voice Over Internet Protocol and Related Items RFP #25-07 - 2025
Cleveland ISD, Cleveland, TX·School
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- Reported Agency
- Cleveland Independent School District
- Primary Contact
- Alfonso Saldivar
- Contract Term
- 1 year
- Duration
- 36 months
- Scope Location
- Cleveland, TX
- Submission Address
- 1901 E. Houston St., Cleveland, TX 77327 or www.publicpurchase.com
SUMMARY
Cleveland Independent School District (Cleveland ISD) is soliciting proposals for a turn-key Voice Over Internet Protocol (VoIP) system and related items under RFP #25-07. The District requires approximately 760 VoIP phones and a system capable of supporting 1000 simultaneous calls across multiple locations, including the Administration Building and South Service Center. Scope includes cloud-based services, TLS call encryption, softphone integration, Active Directory integration, and 21 eFax lines. Vendors must provide maintenance support (8:00 a.m. to 5:00 p.m. CST for routine requests and 24/7/365 for urgent issues) and software upgrades at no additional charge. Proposals are due March 17, 2025, at 10:00 a.m. CST via publicpurchase.com or sealed physical submission to the Purchasing Department.
EVALUATION CRITERIA
Best overall value
REQUIRED DELIVERABLES
760 VoIP phones, EFax lines, Administrative Portal, End-user portal, Maintenance support, Software upgrades
REQUIRED ATTACHMENTS
signed copy of addendum, completed specifications, required proposal documents
This was decided in a budget meeting long before the RFP was public. Civic IQ had it then. The next one doesn't have to get away.
Work in government? Get Civic IQ free →Frequently asked questions
Common questions about this solicitation, answered from the record.
How do I respond to this RFP from Cleveland ISD?
Review the full solicitation document for submission requirements, evaluation criteria, and deadlines. The submission deadline is March 17, 2025. The solicitation specifies required deliverables that must be addressed in your response. Be sure to include all required attachments as outlined in the solicitation. Submissions should be delivered to: 1901 E. Houston St., Cleveland, TX 77327 or www.publicpurchase.com. For questions, contact Alfonso Saldivar.
What are the evaluation criteria for this solicitation?
This solicitation includes specific evaluation criteria that will be used to score proposals. The criteria include: "Best overall value" Vendors should carefully align their proposals with each criterion to maximize their score.
Where can I find more RFPs from Cleveland ISD?
All active and historical solicitations from Cleveland ISD are tracked and searchable. As a school agency, Cleveland ISD regularly publishes solicitations. Visit the agency profile to see current open bids, past contracts, vendor relationships, and decision-maker contacts.
What is the contract term for this solicitation?
The anticipated contract term is 1 year. Contract terms may include renewal options.
What documents are required to bid on this RFP?
Requirements vary by solicitation, but common documents include a technical proposal, cost/price proposal, proof of insurance, relevant certifications, past performance references, and any forms specified in the solicitation. This solicitation specifically requires the following attachments: signed copy of addendum, completed specifications, required proposal documents. Review the full document from Cleveland ISD for the complete list.
Can small businesses or minority-owned firms bid on this RFP?
Most government agencies, including Cleveland ISD in TX, encourage participation from small businesses, minority-owned, women-owned, and disadvantaged business enterprises (MBE/WBE/DBE). Check the full solicitation for any small business participation goals.
What happens after the RFP submission deadline?
After the deadline, the issuing agency reviews all submissions against the stated evaluation criteria. This typically includes a compliance check, technical evaluation, cost analysis, and may involve oral presentations with shortlisted vendors.
Can I ask questions about this solicitation before submitting?
Yes, most solicitations allow vendors to submit questions during a designated period. The primary contact is Alfonso Saldivar. Questions and answers are typically shared with all prospective bidders.
What is the scope of this project?
This solicitation defines a specific project scope. The scope covers the following locations: Cleveland, TX. Review the full solicitation for detailed scope requirements.
What are the key deliverables?
The solicitation specifies the following deliverables: 760 VoIP phones, EFax lines, Administrative Portal, End-user portal, Maintenance support, Software upgrades. Proposals should clearly address how each deliverable will be met.
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