RFPCLOSED

City of Rohnert Park Requests for Proposals for Utility Customer Portal / Customer Engagement Platform Software 2026

City of Rohnert Park, City of Rohnert Park, CA·City

Submission deadline passed — May 8, 2026

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Apr 06, 2026
Posted Date
May 08, 2026
Submission Deadline
Scope Location
Rohnert Park, CA
Submission Address
[email protected]

SUMMARY

The City of Rohnert Park is requesting proposals from qualified vendors for a stand-alone customer portal and customer engagement platform software application. The software will provide utility customers with informational and transactional capabilities, integrating with Badger Beacon Advanced Metering Infrastructure (AMI), new water meters and registers, and the City's utility billing system through Tyler Munis, as part of an upgrade to the potable water distribution system. Proposals are due digitally by May 8, 2026, at 4:00 PM, with a deadline for requests for information on April 20, 2026.

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Frequently asked questions

Common questions about this solicitation, answered from the record.

How do I respond to this RFP from City of Rohnert Park?

Review the full solicitation document for submission requirements, evaluation criteria, and deadlines. The submission deadline is May 8, 2026. Submissions should be delivered to: [email protected].

Where can I find more RFPs from City of Rohnert Park?

All active and historical solicitations from City of Rohnert Park are tracked and searchable. As a city agency, City of Rohnert Park regularly publishes solicitations. Visit the agency profile to see current open bids, past contracts, vendor relationships, and decision-maker contacts.

What documents are required to bid on this RFP?

Requirements vary by solicitation, but common documents include a technical proposal, cost/price proposal, proof of insurance, relevant certifications, past performance references, and any forms specified in the solicitation. Review the full document from City of Rohnert Park for the complete list.

Can small businesses or minority-owned firms bid on this RFP?

Most government agencies, including City of Rohnert Park in CA, encourage participation from small businesses, minority-owned, women-owned, and disadvantaged business enterprises (MBE/WBE/DBE). Check the full solicitation for any small business participation goals.

What happens after the RFP submission deadline?

After the deadline, the issuing agency reviews all submissions against the stated evaluation criteria. This typically includes a compliance check, technical evaluation, cost analysis, and may involve oral presentations with shortlisted vendors.

What is the scope of this project?

This solicitation defines a specific project scope. The scope covers the following locations: Rohnert Park, CA. Review the full solicitation for detailed scope requirements.

Can I search RFPs like this in ChatGPT or Claude?

Yes. Civic IQ has an MCP server that connects ChatGPT, Claude and other AI assistants to live Civic IQ data: open RFPs, pre-RFP signals from public meetings, awarded contracts and agency decision-makers across 100,000+ US public agencies. Add https://beta.mcp.civiciq.com/mcp as a connector (in ChatGPT under Settings > Apps & Connectors, in Claude under Settings > Connectors) and sign in with a free Civic IQ account at civiciq.com/mcp.

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