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RFPCLOSED

City of Rohnert Park Utility Customer Portal RFP 2026

City of Rohnert Park, City of Rohnert Park, CA·City
Apr 06, 2026
Posted Date
May 08, 2026
Submission Deadline
Primary Contact
Jdeanda
Scope Location
Rohnert Park

Summary

The City of Rohnert Park is seeking proposals for a stand-alone customer portal/customer engagement platform software. This platform will be integrated with the City's new water meter infrastructure (Badger Beacon) and utility billing system (Tyler Munis). The purpose is to evaluate different platforms to determine the best fit for the City's operations and customer service.
24
days late

This was decided in a budget meeting long before the RFP was public. Civic IQ had it then. Next one doesn't have to get away.

Frequently Asked Questions

How do I respond to this RFP from City of Rohnert Park?

To respond, review the full solicitation document for submission requirements, evaluation criteria, and deadlines. The submission deadline is May 8, 2026. For questions, contact Jdeanda.

Where can I find more RFPs from City of Rohnert Park?

Civic IQ tracks all active and historical solicitations from City of Rohnert Park. Visit the agency profile to see current open bids, past contracts, vendor relationships, and decision-maker contacts — giving you a complete picture of the procurement landscape.

What documents are required to bid on this RFP?

Requirements vary by solicitation, but common documents include a technical proposal, cost/price proposal, proof of insurance, relevant certifications or licenses, past performance references, and any forms or attachments specified in the solicitation. Review the full document from City of Rohnert Park for the complete list of required submissions.

Can small businesses or minority-owned firms bid on this RFP?

Most government agencies, including City of Rohnert Park in CA, encourage participation from small businesses, minority-owned, women-owned, and disadvantaged business enterprises (MBE/WBE/DBE). Some solicitations include set-aside provisions or evaluation preferences for these firms. Check the full solicitation for any small business participation goals or requirements.

What happens after the RFP submission deadline?

After the deadline, the issuing agency reviews all submissions against the stated evaluation criteria. This process typically includes an initial compliance check, technical evaluation, cost analysis, and may involve oral presentations or interviews with shortlisted vendors. The timeline from submission to award varies but usually takes several weeks to months.

Can I ask questions about this solicitation before submitting?

Yes, most solicitations allow vendors to submit questions during a designated period. The primary contact for this solicitation is Jdeanda. Questions and answers are typically shared with all prospective bidders to ensure fairness. Check the solicitation for the question submission deadline and process.

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