City of Redwood City - Enterprise Resource Planning (ERP) System and Implementation Services - 2026
City of Redwood, City of Redwood, CA·City
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- Reported Agency
- City of Redwood City
- Primary Contact
- Amy Chen
- Scope Location
- Redwood City, CA
- Submission Address
- [email protected]
SUMMARY
The City of Redwood City is seeking proposals for an integrated, cloud-hosted Enterprise Resource Planning (ERP) system and professional implementation services. The project scope covers Finance (general ledger, accounts payable, accounts receivable, procurement and contracting, treasury, capital assets, project and grant accounting), Human Resources, and Payroll (recruitment, onboarding, position control, benefits, time entry, leave), plus extended functionality including budgeting and CIP planning. Key services include project management, data conversion from Oracle Cloud, interface development, reporting, testing, training, organizational change management, and post-go-live support. Implementation is expected to begin in July 2027. Proposals are due by December 3, 2026, at 4:00 PM PDT, following a remote pre-proposal conference on October 20, 2026, and a question deadline of October 27, 2026.
EVALUATION CRITERIA
Ability to meet project goals, Software functionality and response to requirements, Implementation approach, Proposed schedule, Proposed costs, Project management, Understanding of needs, Business process expertise, Past experience and references, Consulting team qualifications, Proposed integrations, Training plan, Deliverables and project documentation, Compliance with terms, Interview and demonstration performance
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Work in government? Get Civic IQ free →Frequently asked questions
Common questions about this solicitation, answered from the record.
How do I respond to this RFP from City of Redwood?
Review the full solicitation document for submission requirements, evaluation criteria, and deadlines. The submission deadline is December 3, 2026. Submissions should be delivered to: [email protected]. For questions, contact Amy Chen.
What are the evaluation criteria for this solicitation?
This solicitation includes specific evaluation criteria that will be used to score proposals. The criteria include: "Ability to meet project goals, Software functionality and response to requirements, Implementation approach, Proposed schedule, Proposed costs, Project management, Understanding of needs, Business pro..." Vendors should carefully align their proposals with each criterion to maximize their score.
Where can I find more RFPs from City of Redwood?
All active and historical solicitations from City of Redwood are tracked and searchable. As a city agency, City of Redwood regularly publishes solicitations. Visit the agency profile to see current open bids, past contracts, vendor relationships, and decision-maker contacts.
Is this solicitation still open for submissions?
Based on the posted deadline of December 3, 2026, this solicitation appears to still be accepting submissions. Deadlines may change through amendments or addenda, so always verify the current status directly with the issuing agency before preparing your response.
What documents are required to bid on this RFP?
Requirements vary by solicitation, but common documents include a technical proposal, cost/price proposal, proof of insurance, relevant certifications, past performance references, and any forms specified in the solicitation. Review the full document from City of Redwood for the complete list.
Can small businesses or minority-owned firms bid on this RFP?
Most government agencies, including City of Redwood in CA, encourage participation from small businesses, minority-owned, women-owned, and disadvantaged business enterprises (MBE/WBE/DBE). Check the full solicitation for any small business participation goals.
What happens after the RFP submission deadline?
After the deadline, the issuing agency reviews all submissions against the stated evaluation criteria. This typically includes a compliance check, technical evaluation, cost analysis, and may involve oral presentations with shortlisted vendors.
Can I ask questions about this solicitation before submitting?
Yes, most solicitations allow vendors to submit questions during a designated period. The primary contact is Amy Chen. Questions and answers are typically shared with all prospective bidders.
What is the scope of this project?
This solicitation defines a specific project scope. The scope covers the following locations: Redwood City, CA. Review the full solicitation for detailed scope requirements.
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