City of Palm Desert Telecommunications System RFP 2026-RFP-047
City of Palm Desert, City of Palm Desert, CA·City
Track City of Palm Desert solicitations
Get alerted when City of Palm Desert posts a new RFP, and see the pre-RFP signals months before it publishes.
- Primary Contact
- Clayton Von Helf · (760) 346-0611 ext 338
- Scope Location
- Palm Desert, CA
- Submission Address
- 73510 Fred Waring Dr, Palm Desert, CA, 92260
SUMMARY
The City of Palm Desert is soliciting proposals under project ID 2026-RFP-047 to replace its existing Mitel/ShoreTel on-premise phone system with a modern, cloud-based VoIP/UCaaS telecommunications solution. The selected vendor will be responsible for delivering, staging, installing, programming, and testing all required phone hardware and related system components on-site. The solution must integrate with Microsoft Office 365, Microsoft Teams, and the Revolution Activate ENS mass-notification system for real-time alerts across voice, SMS, and email. Zoom will remain the platform for public meetings. Proposals are due by August 19, 2026, at 73510 Fred Waring Dr, Palm Desert, CA. A Notice of Interest is due by July 21, 2026.
This was decided in a budget meeting long before the RFP was public. Civic IQ had it then. The next one doesn't have to get away.
Work in government? Get Civic IQ free →Frequently asked questions
Common questions about this solicitation, answered from the record.
How do I respond to this RFP from City of Palm Desert?
Review the full solicitation document for submission requirements, evaluation criteria, and deadlines. The submission deadline is August 19, 2026. Submissions should be delivered to: 73510 Fred Waring Dr, Palm Desert, CA, 92260. For questions, contact Clayton Von Helf.
Where can I find more RFPs from City of Palm Desert?
All active and historical solicitations from City of Palm Desert are tracked and searchable. As a city agency, City of Palm Desert regularly publishes solicitations. Visit the agency profile to see current open bids, past contracts, vendor relationships, and decision-maker contacts.
What documents are required to bid on this RFP?
Requirements vary by solicitation, but common documents include a technical proposal, cost/price proposal, proof of insurance, relevant certifications, past performance references, and any forms specified in the solicitation. Review the full document from City of Palm Desert for the complete list.
Can small businesses or minority-owned firms bid on this RFP?
Most government agencies, including City of Palm Desert in CA, encourage participation from small businesses, minority-owned, women-owned, and disadvantaged business enterprises (MBE/WBE/DBE). Check the full solicitation for any small business participation goals.
What happens after the RFP submission deadline?
After the deadline, the issuing agency reviews all submissions against the stated evaluation criteria. This typically includes a compliance check, technical evaluation, cost analysis, and may involve oral presentations with shortlisted vendors.
Can I ask questions about this solicitation before submitting?
Yes, most solicitations allow vendors to submit questions during a designated period. The primary contact is Clayton Von Helf at (760) 346-0611 ext 338. Questions and answers are typically shared with all prospective bidders.
What is the scope of this project?
This solicitation defines a specific project scope. The scope covers the following locations: Palm Desert, CA. Review the full solicitation for detailed scope requirements.
Bring us your territory.
We'll show you what is forming.
B2G and SLED sales intelligence. Surface government procurement signals from 100,000+ state, local, and education agencies months before the RFP.