City of Oakland Library Patron Experience Navigator Services RFP 430533
City of Oakland, City of Oakland, CA·City
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- Scope Location
- Oakland, CA
- Submission Address
- Submit per RFP packet; no email provided in page content.
SUMMARY
The City of Oakland Library Department is soliciting proposals for Library Patron Experience Navigator services under solicitation number 430533. The scope of work involves providing navigators and supportive guide services to assist library staff and coordinate with contracted security officers at various Oakland Library Department facilities. These navigators will support library spaces and security response efforts. Required staffing roles include navigators, library staff coordinators, and contracted security officers. Submissions are due by September 18, 2026, at 2:00 PM (14:00:00) according to the instructions in the RFP packet.
REQUIRED DELIVERABLES
Library Patron Experience Navigators and supportive guide services.
REQUIRED STAFFING ROLES
Navigators, library staff coordination, contracted security officers
This was decided in a budget meeting long before the RFP was public. Civic IQ had it then. The next one doesn't have to get away.
Work in government? Get Civic IQ free →Frequently asked questions
Common questions about this solicitation, answered from the record.
How do I respond to this RFP from City of Oakland?
Review the full solicitation document for submission requirements, evaluation criteria, and deadlines. The submission deadline is September 18, 2026. The solicitation specifies required deliverables that must be addressed in your response. Submissions should be delivered to: Submit per RFP packet; no email provided in page content..
Where can I find more RFPs from City of Oakland?
All active and historical solicitations from City of Oakland are tracked and searchable. As a city agency, City of Oakland regularly publishes solicitations. Visit the agency profile to see current open bids, past contracts, vendor relationships, and decision-maker contacts.
What documents are required to bid on this RFP?
Requirements vary by solicitation, but common documents include a technical proposal, cost/price proposal, proof of insurance, relevant certifications, past performance references, and any forms specified in the solicitation. Additionally, proposals should address staffing requirements as outlined in the solicitation. Review the full document from City of Oakland for the complete list.
Can small businesses or minority-owned firms bid on this RFP?
Most government agencies, including City of Oakland in CA, encourage participation from small businesses, minority-owned, women-owned, and disadvantaged business enterprises (MBE/WBE/DBE). Check the full solicitation for any small business participation goals.
What happens after the RFP submission deadline?
After the deadline, the issuing agency reviews all submissions against the stated evaluation criteria. This typically includes a compliance check, technical evaluation, cost analysis, and may involve oral presentations with shortlisted vendors.
What is the scope of this project?
This solicitation defines a specific project scope. The scope covers the following locations: Oakland, CA. Review the full solicitation for detailed scope requirements.
What staffing is required for this project?
This solicitation outlines specific staffing requirements. The required roles include: Navigators, library staff coordination, contracted security officers. Proposers should demonstrate relevant qualifications and experience for each required role.
What are the key deliverables?
The solicitation specifies the following deliverables: Library Patron Experience Navigators and supportive guide services.. Proposals should clearly address how each deliverable will be met.
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