City of Abilene RFP Computer Aided Dispatch (CAD) System Acquisition and Implementation 2026
City of Abilene city, City of Abilene city, TX·City
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- Reported Agency
- City of Abilene
- Primary Contact
- Melissa Gorman
- Scope Location
- Abilene, Texas
- Submission Address
- 555 Walnut St., Room 201A, Abilene, TX 79601
SUMMARY
The City of Abilene is seeking proposals for a modern, enterprise-grade Computer Aided Dispatch (CAD) system with integrated Records Management System (RMS) and Case Management capabilities. The selected vendor will be responsible for delivering a comprehensive, cloud-hosted solution, including platform licensing, deployment services, data migration, integration, training, and post-implementation support.
EVALUATION CRITERIA
Firm Qualifications and Experience (10%), Project Manager (5%), Key Project Staff and Subconsultants (5%), Project Methodology and Approach (25%), Data Migration and Reporting Strategy (10%), Vendor Questionnaire (20%), Cost (25%)
REQUIRED DELIVERABLES
Fully operational CAD/RMS/CMS solution, Documented discovery findings, Architecture, And integration strategy, Complete data migration from Spillman Flex with reconciliation reporting, Configured integrations, Custom and baseline correlation rules, Operational runbooks, SOPs, And training materials, Pre-built compliance reports and analytics dashboards, Final tuning report and scalability roadmap, Implementation roadmap.
REQUIRED ATTACHMENTS
Vendor Evaluation Questionnaire, Spillman Flex Overview, CoA CAD Functional Requirements, CoA CAD Cost Proposal Form, Sample Contract
This was decided in a budget meeting long before the RFP was public. Civic IQ had it then. The next one doesn't have to get away.
Work in government? Get Civic IQ free →Frequently asked questions
Common questions about this solicitation, answered from the record.
How do I respond to this RFP from City of Abilene city?
Review the full solicitation document for submission requirements, evaluation criteria, and deadlines. The submission deadline is May 20, 2026. The solicitation specifies required deliverables that must be addressed in your response. Be sure to include all required attachments as outlined in the solicitation. Submissions should be delivered to: 555 Walnut St., Room 201A, Abilene, TX 79601. For questions, contact Melissa Gorman.
What are the evaluation criteria for this solicitation?
This solicitation includes specific evaluation criteria that will be used to score proposals. The criteria include: "Firm Qualifications and Experience (10%), Project Manager (5%), Key Project Staff and Subconsultants (5%), Project Methodology and Approach (25%), Data Migration and Reporting Strategy (10%), Vendor Q..." Vendors should carefully align their proposals with each criterion to maximize their score.
Where can I find more RFPs from City of Abilene city?
All active and historical solicitations from City of Abilene city are tracked and searchable. As a city agency, City of Abilene city regularly publishes solicitations. Visit the agency profile to see current open bids, past contracts, vendor relationships, and decision-maker contacts.
What documents are required to bid on this RFP?
Requirements vary by solicitation, but common documents include a technical proposal, cost/price proposal, proof of insurance, relevant certifications, past performance references, and any forms specified in the solicitation. This solicitation specifically requires the following attachments: Vendor Evaluation Questionnaire, Spillman Flex Overview, CoA CAD Functional Requirements, CoA CAD Cost Proposal Form, Sample Contract. Review the full document from City of Abilene city for the complete list.
Can small businesses or minority-owned firms bid on this RFP?
Most government agencies, including City of Abilene city in TX, encourage participation from small businesses, minority-owned, women-owned, and disadvantaged business enterprises (MBE/WBE/DBE). Check the full solicitation for any small business participation goals.
What happens after the RFP submission deadline?
After the deadline, the issuing agency reviews all submissions against the stated evaluation criteria. This typically includes a compliance check, technical evaluation, cost analysis, and may involve oral presentations with shortlisted vendors.
Can I ask questions about this solicitation before submitting?
Yes, most solicitations allow vendors to submit questions during a designated period. The primary contact is Melissa Gorman. Questions and answers are typically shared with all prospective bidders.
What is the scope of this project?
This solicitation defines a specific project scope. The scope covers the following locations: Abilene, Texas. Review the full solicitation for detailed scope requirements.
What are the key deliverables?
The solicitation specifies the following deliverables: Fully operational CAD/RMS/CMS solution, Documented discovery findings, Architecture, And integration strategy, Complete data migration from Spillman Flex with reconciliation reporting, Configured integrations, Custom and baseline correlation rules, Operational runbooks, SOPs, And training materials,. Proposals should clearly address how each deliverable will be met.
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