NICE InContact delivers contact center software to MCSC | Michigan Department of Treasury | NICE INCONTACT

Scope & details

The full contract record, as filed.

Contract type

TECHNOLOGY

Contract term

through 11/30/2025

Renewal date

2025-11-30

Document type

Report

Source document

information_technology_investment_fund_report_fy20.pdf

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Michigan State Administrative Board Agenda Packet 2026-09-29

EXTENDED

Michigan Department of Technology, Management and Budget|Administrative Board, Michigan$8,000,000.00 amendment; new total $85,714,071.91Sep 29, 2026

Michigan State Administrative Board Agenda September 29, 2026

EXTENDED

Michigan Department of Technology, Management and Budget|Historical Records Advisory Board, Michigan$8,000,000.00 amendment; $85,714,071.91 new totalSep 26, 2026

state_administrative_board_agenda_november_4_2025.pdf

AMENDED

Michigan Department of Treasury, Michigan$10,000,000.00Nov 4, 2025

state_administrative_board_agenda_april_22_2025.pdf

AMENDED

Michigan Department of Treasury, Michigan$8,000,000.00 Amendment, new total $67,714,071.91Apr 22, 2025

state_administrative_board_agenda_august_6_2024.pdf

AMENDED

Michigan Department of Treasury, Michigan$7,028,855.00 (amendment), $59,575,571.91 totalAug 6, 2024

Frequently asked questions

Common questions about this contract, answered from the record.

Who was awarded the technology contract by Michigan Department of Treasury?

Nice Incontact was awarded this technology contract by Michigan Department of Treasury, as recorded on December 31, 2024.

What type of contract is this?

This is a Technology contract, documented as a report record.

Where was this contract approved?

This contract appears in information_technology_investment_fund_report_fy20.pdf (Report), dated December 31, 2024 from Michigan Department of Treasury. Civic IQ extracts contract records directly from agency meeting documents and solicitations.

What other contracts does Nice Incontact hold?

Nice Incontact may hold additional government contracts. View their full contract history, the agencies they serve, and total tracked spend on their Civic IQ vendor profile.

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What is Michigan Department of Treasury currently buying?

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