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Greenfield City Council Regular Meeting Agenda February 2026

Juniper Provides Replacement Router and SLA Support for GCET Outage

City of GreenfieldJUNIPERFebruary 25, 2026

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Veritone logo
TerraCycle logo
Cyvl logo
WithersRavenel logo
Derivita logo
Comcate logo
SafeTouch logo
IANS Research logo
Motive logo
Veritone logo
TerraCycle logo
Cyvl logo
WithersRavenel logo
Derivita logo
Comcate logo
SafeTouch logo
IANS Research logo
Motive logo
Veritone logo
TerraCycle logo
Cyvl logo
WithersRavenel logo
Derivita logo
Comcate logo
SafeTouch logo
IANS Research logo

Description

GCET responded to a major internet outage by engaging Juniper through its Service Level Agreement to replace and troubleshoot a critical router. Juniper provided overnight shipping and support as part of ongoing technology maintenance.

Contract Details

Vendor

JUNIPER

Agency

City of Greenfield, MA

Contract Type

EQUIPMENT

Document Date

February 25, 2026

Renewal Info

GCET has insurance on both main routers with Juniper; Juniper continues to provide support and hardware as needed under SLA terms.

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