South Central Regional Transit District ADA Paratransit Services RFP No. 2026-82126 (2026)
- Due
- Sep 23, 2026
- Deadline passed
- Posted
- Sep 9, 2026
- Contract term
- 3 years
- Primary contact
- Liza Alonzo
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THE 30-SECOND BRIEF
South Central Regional Transit District seeks proposals for ADA complementary paratransit eligibility review, customer intake, trip reservation support, scheduling, dispatch coordination, and operations services. The contracted services will support a phased program using SCRTD-provided vehicles, operating in Phase One from the Sunland Park Mobility and Energy Hub at 2001 Futurity Drive, Sunland Park, New Mexico, and in Phase Two from the planned Venus facility in Las Cruces. Services cover Doña Ana County and surrounding regions including Sunland Park, Santa Teresa, Anthony, Las Cruces, Mesilla, Hatch, and Chaparral. The initial contract term is for three years with two additional one-year renewal options. Proposals are due by September 23, 2026, at 3:00 p.m. MDT, with a pre-proposal conference scheduled for September 2, 2026. Evaluation criteria emphasize experience, technical approach, staffing, and technology capabilities.
Startup plan, Phase One implementation plan, Phase Two implementation plan, ADA eligibility application process, Accessible application materials, Eligibility determination templates, Appeal support process, Reservation and scheduling procedures, Daily driver manifests, Service-area verification process, Driver training program, Customer service procedures, Complaint tracking process, Safety plan, Vehicle inspection process, Monthly operating reports, Monthly eligibility reports, Monthly invoice documentation, Performance reports, Corrective action plans when required, Final transition plan at contract end
Experience with ADA paratransit operations and eligibility certification (20 points), Technical approach and understanding of ADA requirements (20 points), Staffing plan, qualifications, and training (15 points), Scheduling, dispatch, technology, and reporting capability (15 points), Phase One and Phase Two implementation approach (10 points), Safety, customer service, and quality control (10 points), Price proposal and cost reasonableness (10 points)
SUMMARY
South Central Regional Transit District seeks proposals for ADA complementary paratransit eligibility review, customer intake, trip reservation support, scheduling, dispatch coordination, and operations services.
The contracted services will support a phased program using SCRTD-provided vehicles, operating in Phase One from the Sunland Park Mobility and Energy Hub at 2001 Futurity Drive, Sunland Park, New Mexico, and in Phase Two from the planned Venus facility in Las Cruces. Services cover Doña Ana County and surrounding regions including Sunland Park, Santa Teresa, Anthony, Las Cruces, Mesilla, Hatch, and Chaparral. The initial contract term is for three years with two additional one-year renewal options. Proposals are due by September 23, 2026, at 3:00 p.m. MDT, with a pre-proposal conference scheduled for September 2, 2026. Evaluation criteria emphasize experience, technical approach, staffing, and technology capabilities.
EVALUATION CRITERIA
REQUIRED DELIVERABLES
21- Startup plan
- Phase One implementation plan
- Phase Two implementation plan
- ADA eligibility application process
- Accessible application materials
- Eligibility determination templates
- Appeal support process
- Reservation and scheduling procedures
- Daily driver manifests
- Service-area verification process
- Driver training program
- Customer service procedures
- Complaint tracking process
- Safety plan
- Vehicle inspection process
- Monthly operating reports
- Monthly eligibility reports
- Monthly invoice documentation
- Performance reports
- Corrective action plans when required
- Final transition plan at contract end
REQUIRED ATTACHMENTS
10- Federal Certifications Submission Checklist and Acknowledgment
- Certification Regarding Lobbying
- Standard Form-LLL Disclosure of Lobbying Activities
- Certification Regarding Debarment and Suspension
- Certification Regarding Federal Tax Liability and Recent Felony Convictions
- Certification Regarding Prohibited Telecommunications and Video-Surveillance Equipment or Services
- FTA Drug and Alcohol Compliance Certification
- Acknowledgment of Federal Contract Clauses and Flow-Down Requirements
- DBE Participation and Subcontractor Disclosure Form
- Bidders List Information Form
- Submit to
- [email protected]
- Duration
- 60 months
- Scope location
- Sunland Park, New Mexico
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Other solicitations from South Central Regional Transit District.
Questions about this RFP
How do I respond to this RFP from South Central Regional Transit District?
Review the full solicitation document for submission requirements, evaluation criteria, and deadlines. The submission deadline is September 23, 2026. The solicitation specifies required deliverables that must be addressed in your response. Be sure to include all required attachments as outlined in the solicitation. Submissions should be delivered to: [email protected]. For questions, contact Liza Alonzo.
Can small businesses or minority-owned firms bid on this RFP?
Most government agencies, including South Central Regional Transit District in NM, encourage participation from small businesses, minority-owned, women-owned, and disadvantaged business enterprises (MBE/WBE/DBE). Check the full solicitation for any small business participation goals.
What happens after the RFP submission deadline?
After the deadline, the issuing agency reviews all submissions against the stated evaluation criteria. This typically includes a compliance check, technical evaluation, cost analysis, and may involve oral presentations with shortlisted vendors.
Can I ask questions about this solicitation before submitting?
Yes, most solicitations allow vendors to submit questions during a designated period. The primary contact is Liza Alonzo. Questions and answers are typically shared with all prospective bidders.
What are the key deliverables?
The solicitation specifies the following deliverables: Startup plan, Phase One implementation plan, Phase Two implementation plan, ADA eligibility application process, Accessible application materials, Eligibility determination templates, Appeal support process, Reservation and scheduling procedures, Daily driver manifests, Service-area verification pro. Proposals should clearly address how each deliverable will be met.
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What are the evaluation criteria for this solicitation?
This solicitation includes specific evaluation criteria that will be used to score proposals. The criteria include: "Experience with ADA paratransit operations and eligibility certification (20 points), Technical approach and understanding of ADA requirements (20 points), Staffing plan, qualifications, and training..." Vendors should carefully align their proposals with each criterion to maximize their score.
Where can I find more RFPs from South Central Regional Transit District?
All active and historical solicitations from South Central Regional Transit District are tracked and searchable. As a public authority agency, South Central Regional Transit District regularly publishes solicitations. Visit the agency profile to see current open bids, past contracts, vendor relationships, and decision-maker contacts.
What is the contract term for this solicitation?
The anticipated contract term is 3 years. Contract terms may include renewal options.
What documents are required to bid on this RFP?
Requirements vary by solicitation, but common documents include a technical proposal, cost/price proposal, proof of insurance, relevant certifications, past performance references, and any forms specified in the solicitation. This solicitation specifically requires the following attachments: Federal Certifications Submission Checklist and Acknowledgment, Certification Regarding Lobbying, Standard Form-LLL Disclosure of Lobbying Activities, Certification Regarding Debarment and Suspension,. Review the full document from South Central Regional Transit District for the complete list.
What is the scope of this project?
This solicitation defines a specific project scope. The scope covers the following locations: Sunland Park, New Mexico. Review the full solicitation for detailed scope requirements.